Hello to whom may this concern , FARMERS is the worst insurance to have , not only they charge you for fees that have no meaning to the business except for the fact that they just want to collect as much money out of you once you sign up with them but when it comes down to submit an accident they will NOT inform you properly on how to pursue the claim so it gets taken care of asap and more importantly properly I was involved in a minor incident and the other party had State Farm and I'm in the process of switching insurance due to the fact that FARMERS is withholding my deductible with no legit reason on why they are holding my refund , they informed me that the deductible was going to be refunded This has been going on for two weeks now I just got off the phone with STATE FARM and they informed me that everything was taken care of and paid to my insurance (FARMERS) with no complications Now I try to get a hold of my agent and she is avoiding my calls If you need ANY information please feel free to contact me
I'm not one to complain about a company, but this experience from start to finish has been awfulWhen my Fiance and I Went to farmers we had a great experience with the local agent he was nice and helpfulThat's where the good endsTo get a hold of said agent you had to call and leave a message and wait for a call backMost the time it was quicker just to drop into his officeWhen we started our auto insurance policy, it took almost months before the payments started getting pulled from my account, even though we set up direct depositThat was the first nightmare, the second nightmare was when we tried to cancel the auto policyWe put my Fiance's name on the auto policy since he had homeowners insurance through them as wellWell he was out of state working, when we found a new company with the same policy, but half the priceSo when I called to cancel the girl I talked to didn't say anything to me about the main policy holder needed to be the one to cancel not meShe only told me to fill out the email they were going to send me and to send it back and it'd be canceledI did that and checked a few days later to find the policy wasn't canceledNo one sent me an email to explain that it had to be my fiance who sent the emailSo when I called to find out what was going on they worked really hard to help me, which was greatUnfortunately since they didn't tell me the first time about the cancellation terms I was too late to get a stop payment on my account so I wouldn't have the bill taken outSo I waited a week and half to call to check and see when I was going to get my money back from themOnly to find out that they are mailing me the check instead of just returning the money to my accountAnd the catch to getting the check was that they didn't schedule my refund to be sent out till weeks after I finally got the account canceledI got sent to billing via the customer service and was told that they could cancel my check and have my money back to me in 3-business days and then it'd be a few days after that to get the bank to process the depositShe also told me to call back in to days to make sure they had processed everything for meI called back days later to get an answer of there is nothing on your account about cancelling the check and sending the money directly to your accountAnd when the girl tried to figure out why they didn't do what the said they would, she found out that they can't just cancel to checkAnd that it would take 7-days to cancel it and another 5-to get me the direct deposit, plus however long it took my bank to process the depositSo almost weeks later from my policy cancellation, I'm still without my refundWhich wouldn't be a huge problem if I wasn't going to be on vacation out of town for a whole week with a friend, and now have barely any money to pay for the trip
We have been in the same home for 15+ yearsAs a current farmers customer I now realize it's the worst mistake of my likeWe had a house fireDue to the sot and ash still in the air, my father has now been in the er twiceContinuing to drag your feet with the "farmers suggested" restoration company is seriously taking a tole on my familyNot only have you proven to care nothing about your long term loyal customers, you have shown me that your company was the worst mistake of my life
The rates as quoted did not match the premium charged at times. The cancellation process is an Unfair Trade Practice in that when they are notified in writing and through customer service of a cancellation of insurance coverage, they do not follow instructions and seek to further delay the cancellation causing additional charges to consumers.
I had a policy for years with foremost part of farmers insthey insured my mobile homeI made a claim for water damage, first claim in yearsIt was turned down, they ckaim it was old age rot when you can plainly see it is water damage and you can feel the water in the floor
do not do business with a company that lies
On 12/31/I was driving back from Midway Airport in Chicago after picking up members of my family I ran over an object that punctured my tire & by the time I was able to safely pull over on I-294, the tire was shredded I was able to remove the lugs, but not the tire I called the 800# on my insurance card & was connected to Roadside Assistance They asked if we were in a safe location & called for a tow truck It did take about minutes, but the person at Farmers called back at least times to make sure we were OK & to give us an update on the tow driver's ETA The tow operator was able to change the tire & after signing the papers, we were on our way at no charge Thank you Farmers for your help My family, including my year old granddaughter really appreciated your assistance
I called my agent about my car being broken into. They informed me that I had $1000.00 deductible (OK that was my choice) but then said I might want to think about not filing a claim because I would lose my "no claim discount." Now that is "not the same as penalizing you for using your insurance, it is just losing your discount. Really? It is EXACTLY the same thing. Nothing like getting ripped off twice. This company is just as much a thief as the guy who broke into my car. We've paid tens of thousands of dollars over the last 20-something years without making a claim. The first time we have one? We are told not to submit and penalized.
I have been paying for insurance for my rental home through Foremost/Farmers for 5 years. Never one late payment in that time. I had some renters who did significant damage to my rental home. I met with my agent and he initially said they would cover $8000 dollars for the damage. That $8000 turned into $2000 once I received a copy of his report. He then called me a week later and said that they reviewed the policy again and found a loophole to where they didn't have to pay anything. They put a stop payment on the check and now refuse to return my phone calls. I had a $35000 policy and they are giving me nothing. Please do not do business with this company. They are frauds and thieves. The only good news is that after I contacted an attorney, he says that I have an extremely strong case. Hopefully I can get some of the money back that I have paid them for 5 years.
Hello to whom may this concern ,
FARMERS is the worst insurance to have , not only they charge you for fees that have no meaning to the business except for the fact that they just want to collect as much money out of you once you sign up with them but when it comes down to submit an accident they will NOT inform you properly on how to pursue the claim so it gets taken care of asap and more importantly properly . I was involved in a minor incident and the other party had State Farm and I'm in the process of switching insurance due to the fact that FARMERS is withholding my deductible with no legit reason on why they are holding my refund , they informed me that the deductible was going to be refunded . This has been going on for two weeks now I just got off the phone with STATE FARM and they informed me that everything was taken care of and paid to my insurance (FARMERS) with no complications . Now I try to get a hold of my agent and she is avoiding my calls . If you need ANY information please feel free to contact me .
I'm not one to complain about a company, but this experience from start to finish has been awful. When my Fiance and I Went to farmers we had a great experience with the local agent he was nice and helpful. That's where the good ends. To get a hold of said agent you had to call and leave a message and wait for a call back. Most the time it was quicker just to drop into his office. When we started our auto insurance policy, it took almost 3 months before the payments started getting pulled from my account, even though we set up direct deposit. That was the first nightmare, the second nightmare was when we tried to cancel the auto policy. We put my Fiance's name on the auto policy since he had homeowners insurance through them as well. Well he was out of state working, when we found a new company with the same policy, but half the price. So when I called to cancel the girl I talked to didn't say anything to me about the main policy holder needed to be the one to cancel not me. She only told me to fill out the email they were going to send me and to send it back and it'd be canceled. I did that and checked a few days later to find the policy wasn't canceled. No one sent me an email to explain that it had to be my fiance who sent the email. So when I called to find out what was going on they worked really hard to help me, which was great. Unfortunately since they didn't tell me the first time about the cancellation terms I was too late to get a stop payment on my account so I wouldn't have the bill taken out. So I waited a week and half to call to check and see when I was going to get my money back from them. Only to find out that they are mailing me the check instead of just returning the money to my account. And the catch to getting the check was that they didn't schedule my refund to be sent out till 2 weeks after I finally got the account canceled. I got sent to billing via the customer service and was told that they could cancel my check and have my money back to me in 3-5 business days and then it'd be a few days after that to get the bank to process the deposit. She also told me to call back in 5 to 6 days to make sure they had processed everything for me. I called back 5 days later to get an answer of there is nothing on your account about cancelling the check and sending the money directly to your account. And when the girl tried to figure out why they didn't do what the said they would, she found out that they can't just cancel to check. And that it would take 7-10 days to cancel it and another 5-10 to get me the direct deposit, plus however long it took my bank to process the deposit. So almost 4 weeks later from my policy cancellation, I'm still without my refund. Which wouldn't be a huge problem if I wasn't going to be on vacation out of town for a whole week with a friend, and now have barely any money to pay for the trip.
The rates as quoted did not match the premium charged at times.
The cancellation process is an Unfair Trade Practice in that when they are notified in writing and through customer service of a cancellation of insurance coverage, they do not follow instructions and seek to further delay the cancellation causing additional charges to consumers.
We have been in the same home for 15+ years. As a current farmers customer I now realize it's the worst mistake of my like. We had a house fire. Due to the sot and ash still in the air, my father has now been in the er twice. Continuing to drag your feet with the "farmers suggested" restoration company is seriously taking a tole on my family. Not only have you proven to care nothing about your long term loyal customers, you have shown me that your company was the worst mistake of my life.
Hello to whom may this concern , FARMERS is the worst insurance to have , not only they charge you for fees that have no meaning to the business except for the fact that they just want to collect as much money out of you once you sign up with them but when it comes down to submit an accident they will NOT inform you properly on how to pursue the claim so it gets taken care of asap and more importantly properly I was involved in a minor incident and the other party had State Farm and I'm in the process of switching insurance due to the fact that FARMERS is withholding my deductible with no legit reason on why they are holding my refund , they informed me that the deductible was going to be refunded This has been going on for two weeks now I just got off the phone with STATE FARM and they informed me that everything was taken care of and paid to my insurance (FARMERS) with no complications Now I try to get a hold of my agent and she is avoiding my calls If you need ANY information please feel free to contact me
I'm not one to complain about a company, but this experience from start to finish has been awfulWhen my Fiance and I Went to farmers we had a great experience with the local agent he was nice and helpfulThat's where the good endsTo get a hold of said agent you had to call and leave a message and wait for a call backMost the time it was quicker just to drop into his officeWhen we started our auto insurance policy, it took almost months before the payments started getting pulled from my account, even though we set up direct depositThat was the first nightmare, the second nightmare was when we tried to cancel the auto policyWe put my Fiance's name on the auto policy since he had homeowners insurance through them as wellWell he was out of state working, when we found a new company with the same policy, but half the priceSo when I called to cancel the girl I talked to didn't say anything to me about the main policy holder needed to be the one to cancel not meShe only told me to fill out the email they were going to send me and to send it back and it'd be canceledI did that and checked a few days later to find the policy wasn't canceledNo one sent me an email to explain that it had to be my fiance who sent the emailSo when I called to find out what was going on they worked really hard to help me, which was greatUnfortunately since they didn't tell me the first time about the cancellation terms I was too late to get a stop payment on my account so I wouldn't have the bill taken outSo I waited a week and half to call to check and see when I was going to get my money back from themOnly to find out that they are mailing me the check instead of just returning the money to my accountAnd the catch to getting the check was that they didn't schedule my refund to be sent out till weeks after I finally got the account canceledI got sent to billing via the customer service and was told that they could cancel my check and have my money back to me in 3-business days and then it'd be a few days after that to get the bank to process the depositShe also told me to call back in to days to make sure they had processed everything for meI called back days later to get an answer of there is nothing on your account about cancelling the check and sending the money directly to your accountAnd when the girl tried to figure out why they didn't do what the said they would, she found out that they can't just cancel to checkAnd that it would take 7-days to cancel it and another 5-to get me the direct deposit, plus however long it took my bank to process the depositSo almost weeks later from my policy cancellation, I'm still without my refundWhich wouldn't be a huge problem if I wasn't going to be on vacation out of town for a whole week with a friend, and now have barely any money to pay for the trip
We have been in the same home for 15+ yearsAs a current farmers customer I now realize it's the worst mistake of my likeWe had a house fireDue to the sot and ash still in the air, my father has now been in the er twiceContinuing to drag your feet with the "farmers suggested" restoration company is seriously taking a tole on my familyNot only have you proven to care nothing about your long term loyal customers, you have shown me that your company was the worst mistake of my life
The rates as quoted did not match the premium charged at times. The cancellation process is an Unfair Trade Practice in that when they are notified in writing and through customer service of a cancellation of insurance coverage, they do not follow instructions and seek to further delay the cancellation causing additional charges to consumers.
I had a policy for years with foremost part of farmers insthey insured my mobile homeI made a claim for water damage, first claim in yearsIt was turned down, they ckaim it was old age rot when you can plainly see it is water damage and you can feel the water in the floor
do not do business with a company that lies
Excellent service Agents are well informed and present the best plan for their clients
On 12/31/I was driving back from Midway Airport in Chicago after picking up members of my family I ran over an object that punctured my tire & by the time I was able to safely pull over on I-294, the tire was shredded I was able to remove the lugs, but not the tire I called the 800# on my insurance card & was connected to Roadside Assistance They asked if we were in a safe location & called for a tow truck It did take about minutes, but the person at Farmers called back at least times to make sure we were OK & to give us an update on the tow driver's ETA The tow operator was able to change the tire & after signing the papers, we were on our way at no charge Thank you Farmers for your help My family, including my year old granddaughter really appreciated your assistance
I called my agent about my car being broken into. They informed me that I had $1000.00 deductible (OK that was my choice) but then said I might want to think about not filing a claim because I would lose my "no claim discount." Now that is "not the same as penalizing you for using your insurance, it is just losing your discount. Really? It is EXACTLY the same thing. Nothing like getting ripped off twice. This company is just as much a thief as the guy who broke into my car. We've paid tens of thousands of dollars over the last 20-something years without making a claim. The first time we have one? We are told not to submit and penalized.
I have been paying for insurance for my rental home through Foremost/Farmers for 5 years. Never one late payment in that time. I had some renters who did significant damage to my rental home. I met with my agent and he initially said they would cover $8000 dollars for the damage. That $8000 turned into $2000 once I received a copy of his report. He then called me a week later and said that they reviewed the policy again and found a loophole to where they didn't have to pay anything. They put a stop payment on the check and now refuse to return my phone calls. I had a $35000 policy and they are giving me nothing. Please do not do business with this company. They are frauds and thieves. The only good news is that after I contacted an attorney, he says that I have an extremely strong case. Hopefully I can get some of the money back that I have paid them for 5 years.
Hello to whom may this concern ,
FARMERS is the worst insurance to have , not only they charge you for fees that have no meaning to the business except for the fact that they just want to collect as much money out of you once you sign up with them but when it comes down to submit an accident they will NOT inform you properly on how to pursue the claim so it gets taken care of asap and more importantly properly . I was involved in a minor incident and the other party had State Farm and I'm in the process of switching insurance due to the fact that FARMERS is withholding my deductible with no legit reason on why they are holding my refund , they informed me that the deductible was going to be refunded . This has been going on for two weeks now I just got off the phone with STATE FARM and they informed me that everything was taken care of and paid to my insurance (FARMERS) with no complications . Now I try to get a hold of my agent and she is avoiding my calls . If you need ANY information please feel free to contact me .
I'm not one to complain about a company, but this experience from start to finish has been awful. When my Fiance and I Went to farmers we had a great experience with the local agent he was nice and helpful. That's where the good ends. To get a hold of said agent you had to call and leave a message and wait for a call back. Most the time it was quicker just to drop into his office. When we started our auto insurance policy, it took almost 3 months before the payments started getting pulled from my account, even though we set up direct deposit. That was the first nightmare, the second nightmare was when we tried to cancel the auto policy. We put my Fiance's name on the auto policy since he had homeowners insurance through them as well. Well he was out of state working, when we found a new company with the same policy, but half the price. So when I called to cancel the girl I talked to didn't say anything to me about the main policy holder needed to be the one to cancel not me. She only told me to fill out the email they were going to send me and to send it back and it'd be canceled. I did that and checked a few days later to find the policy wasn't canceled. No one sent me an email to explain that it had to be my fiance who sent the email. So when I called to find out what was going on they worked really hard to help me, which was great. Unfortunately since they didn't tell me the first time about the cancellation terms I was too late to get a stop payment on my account so I wouldn't have the bill taken out. So I waited a week and half to call to check and see when I was going to get my money back from them. Only to find out that they are mailing me the check instead of just returning the money to my account. And the catch to getting the check was that they didn't schedule my refund to be sent out till 2 weeks after I finally got the account canceled. I got sent to billing via the customer service and was told that they could cancel my check and have my money back to me in 3-5 business days and then it'd be a few days after that to get the bank to process the deposit. She also told me to call back in 5 to 6 days to make sure they had processed everything for me. I called back 5 days later to get an answer of there is nothing on your account about cancelling the check and sending the money directly to your account. And when the girl tried to figure out why they didn't do what the said they would, she found out that they can't just cancel to check. And that it would take 7-10 days to cancel it and another 5-10 to get me the direct deposit, plus however long it took my bank to process the deposit. So almost 4 weeks later from my policy cancellation, I'm still without my refund. Which wouldn't be a huge problem if I wasn't going to be on vacation out of town for a whole week with a friend, and now have barely any money to pay for the trip.
The rates as quoted did not match the premium charged at times.
The cancellation process is an Unfair Trade Practice in that when they are notified in writing and through customer service of a cancellation of insurance coverage, they do not follow instructions and seek to further delay the cancellation causing additional charges to consumers.
thank you to steve c** out of the colorado denver area for really being polite and professional in working with my roofing contractor.
We have been in the same home for 15+ years. As a current farmers customer I now realize it's the worst mistake of my like. We had a house fire. Due to the sot and ash still in the air, my father has now been in the er twice. Continuing to drag your feet with the "farmers suggested" restoration company is seriously taking a tole on my family. Not only have you proven to care nothing about your long term loyal customers, you have shown me that your company was the worst mistake of my life.