ThinkCreditReports.com Reviews (5)
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ThinkCreditReports.com Rating
Address: 25379 Wayne Mills Pl Ste 355, Valencia, California, United States, 91355-1827
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I was charged 29.95, during the trial period to use this serviceWhen I called to have this charge removed, I spoke first with Amanda who was rude and merely repeated the company policy and was unwilling to answer specific questions I had in connection with my accountShe was rude and unprofessionalI asked her to have a supervisor return my callIt did not happenI called back and spoke with two other employees who said a supervisor would be returning my call and it did not happenI called today and a fourth person, and she simply hung up on me when I refused to give my name and asked for the supervisorHow can they expect to run a successful business with such incompetence? I did receive a refund in the amount of 27.95, but they should have refunded the total amount
ThinkCreditReports.com has fraudulently charged my credit card for service that I never requested and I never receivedIt is just a scam
I was charged 29.95, during the trial period to use this service. When I called to have this charge removed, I spoke first with Amanda who was rude and merely repeated the company policy and was unwilling to answer specific questions I had in connection with my account. She was rude and unprofessional. I asked her to have a supervisor return my call. It did not happen. I called back and spoke with two other employees who said a supervisor would be returning my call and it did not happen. I called today and a fourth person, and she simply hung up on me when I refused to give my name and asked for the supervisor. How can they expect to run a successful business with such incompetence? I did receive a refund in the amount of 27.95, but they should have refunded the total amount.
ThinkCreditReports.com has fraudulently charged my credit card for service that I never requested and I never received. It is just a scam.
Enjoyed working with this company; our house is beautiful and the work was "first class" -- the builder followed up and made sure everything was as promised.