I have spoken on the phone with the member and apologized for
the level of service she received from our call center agent and our call center
supervisorI assured our customer/member that the level of service she received
is not indicative of how we treat our members at
CSEI have also followed up
internally with the staff members involved
*** ***
Chief Operating Officer
CSE Federal Credit Union
I have spoken on the phone with the member and apologized for
the level of service she received from our call center agent and our call center
supervisorI assured our customer/member that the level of service she received
is not indicative of how we treat our members at
CSEI have also followed up
internally with the staff members involved
*** ***
Chief Operating Officer
CSE Federal Credit Union