Thomas F Northway D D S Reviews (1)
I made it clear on several occasions do not go over my insurance cap and I had no copay left I had been to other dentist
1)Before becoming a patient I checked to make sure Northway dentistry pricing and that of my insurance was the same for services
2)I made it clear do not go over my max to the dentist working on me,his assistant,the girl that cleaned my teeth who suggested a filling(a small one to keep debris out of between teeth though no cavity was present) I also told the receptionist I had already been to a dentist and my co pay for the year was taken care of.The dentist assured me they would not go over my max.
3) Another appointment was made for the small filling.
4)two days after the appointment a crown fell off I believe due to the poking and prodding done by the staff which is not uncommon( a different crown had fell off due to the poking and prodding of a different dentist years earlier and the other dentist simply glued the other crown back on)
5)I called Northway dentistry - the office got me in on wed sept 25 2013 a wed and put the crown back on and did the filling last-I made it very clear do nothing that will put me over my max dollar amt with the insurance.I also talked about a bridge being done once my insurance renewed at the begginig of the year
6)I was then told I owe over one hundred and fourty dollars at the front checkout
7) The receptionist denied knowing I had ever been to another dentist which is wrong because I made it very clear after my first app that all my co pays had been met when visiting a dentist in [redacted] and that's why there was no co pay to collect
8)my company offers excellent dental insurance with very low co pays and a large max yearly benefit-we also have over 900 employs at two factories within 15 min of this dental office.