Thomasville Home Furnishings

Review: I order in end table in November 2014. The table came March. 2015.I called my sales lady [redacted] to inform her. I need some storage space because the end table was going in my bedroom. The end table was not ordered in any special color it. Was ordered just like. The one on the floor. [redacted] stated she would talk to the owner and each case is handled on an individual bases. On April 2,2015 , I called [redacted] she said the owner was out sick. On tomorrow she would be in and at that time she would speak with the owner. I called [redacted] on April 3, 2015, she said the owner said no. I stated to her why?the table was not an special order. I was told especial order was when you order something different from the floor for example would,color,fabric. Then she said the owner would have to discount the table. I said why the is not damage. Per my contract there is nothing saying you have to take the furniture or even if you change your mind it's a restocking fee. I have spent alot of my with [redacted]. [redacted] was rude and not listening.Desired Settlement: Refund the card credit. And a apology

Business

Response:

I am responding to the complaint by [redacted] On 8/W/14, Ms. [redacted] bought an upholstered bed from our store. She changed her mind on the fabric selection and on 9/26/14 re-ordered the bed in a different fabric.

Review: The couch we received has defective seat and back cushions. When you sit on the couch the cushion goes all the way down to the frame and does not expand back up. The couch looks like it is 30 years old. We were told that there was a problem and that they would replace the cushions. That was five months ago. Still waiting.Desired Settlement: I am looking for some kind of reimbursement and a replacement. We bought this couch to put in a new home. We can't even invite people over because it is so embarrassing. We have been tolerant, but the service they provide is awful. They had the exact couch in the store. They could have given me those cushion until these came in.

I sent pictures , which I still have. The customer service rep asked the store manager to respond to me. he did not

Business

Response:

I will print out for [redacted].

This is for our [redacted] Store. [redacted] is the store manager working on this complaint at [redacted] ###-###-####

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here

Thank you for contacting me. The problem with this response is that it is the same one I have been receiving since Feb. It is not acceptable and the material on the couch is begining to stretch because of this problem.

Thomasville has not lived up to their word or schedule as to the replacement. It has been 6 months!!

In order for the Revdex.com to appropriately process your response, you MUST answer the question above.

Sincerely,

Business

Response:

WE ARE CONTACTING YOUR OFFICE TO UPDATE STATUS OF COMPLAINT #[redacted] CUSTOMER [redacted]

WE HAVE COMPLETED INSTALLATION OF REPLACEMENT SEAT CORES AND SEAT BACKS ON AUG. *, 2013

SINCE THIS TIME WE HAVE ORDERED ANOTHER REPLACEMENT SEAT CORE FOR SOFA, PER [redacted] REQUEST. WE WILL INSTALL AS SOON AS POSSIBLE

THANK YOU,

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]

Yes they did replace the cores. Two of them are still defective and once again I am waiting. I am concerned about the quality of the remaining cores.

I honestly don't want this furniture anymore. It is obvious that the quality is poor and doesn't match the cost. I paid a good amount of money. This furniture sits in my main living area. It is the first thing people see when they walk into my home.

This couch looks like used furniture. I can supply pictures, although I believe they took their own.

Additionally, the installer was very nasty as he wanted to leave all the old cores at my home for me to dispose of. When I continued to refuse he got very nasty with me..

This furniture is "thrift shop quality" not what I paid for.

Thomasville should be ashamed and just make good on their poor quality furniture.

In order for the Revdex.com to appropriately process your response, you MUST answer the question above.

Sincerely,

Review: I purchased a bedroom set from Thomasville Furnishings of [redacted] in January 2009, during the next year the finish on the head and foot board started to peel, we notified Thomasville furnishings in October 2012 and we were told that the furniture is still under warranty. Thomasville of [redacted] stated they would send someone out to look at the set, they sent someone out in October 2012 to look at the set. We were later told the pieces would need to be refinished since the set is discontinued and a replacement couldn’t be located. After not hearing from them for 6 weeks we called back in November of 2012 and were told someone would have to come out again and take a second look, and were told the same thing, it needs to be refinished. After numerous calls and no returns and getting the runaround for months we were told the set would be refinished in our house, to which we would not let them strip the furniture and refinish it in our bedroom. After not hearing from anyone for months again we filed a complaint with Thomasville in [redacted] in October 2013, we received a phone call days later from the repair company and was told they would be out to pick the set up. We took the set apart and when the gentlemen showed up who was the same person from October and November 2012, all he did was take the same picture’s as he did last year, and so starts the whole process all over again.Desired Settlement: Repair

Business

Response:

I will print out this message and forward to the [redacted] store attn [redacted]

thanks,

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

The complaint has not been resolved because of the following;

The head board has 8 panels that needed repair, a small repair was made on one of the panels the other 7 were not repaired. Also the foot board was repaired and it looks like stain was dropped all over it leaving numerous marks on the foot board.

I contact Thomasville in [redacted] and Thomasville in [redacted] and I'm waiting for a response.

In order for the Revdex.com to appropriately process your response, you MUST answer the question above.

Sincerely,

Business

Response:

Re:

Complaint ID [redacted]

Thomasville of [redacted] has resolved this complaint with customer [redacted] has agreed to accept a refund for the amount of item disputed. She has agreed to keep the bed "as-is" and accept a refund for the price of the bed, a very fair arrangement.

Please update our record of this complaint as satisfied to customer.

Thank you,

Thomasville of [redacted]

Review: Full and complete Description of problem, dates and people involve [redacted] the [redacted] and [redacted], the Salesman from [redacted] Located at [redacted] and phone number ###-###-####. I paid for Brand New Table. They send me a use table. I did not accept it. I went to the Store and complaint to both of them, they said that they are sorry and that they will make sure that a new table will be ordered from [redacted] Factory. They told me that it might take a month before I can receive my Brand New Special order. I don't know why they did not Special order it before instead of giving me the use table that they have in their store. [redacted] Factory has to make a new table for me. It took about three month before they sent me another table. Actually, what they did was painting the cracks and dents on the previous use table that was sent to me originally. They sent me the same use table with cracks and dents. The only difference this second time is that they painted all the dents and cracks on the table and on the legs with furniture paint. They used a different furniture paint color to paint the dents and cracks on the use table. I counted the painted dents and cracks on the table top and on the legs. There are about 52 dents and cracks. The table that they sent me is something that has been banged all over during transportation. They told me that the dents are great. The dents make the table looks like Antique. I don't think people should be joking with a customer $4022 paid for a Brand New table. They told me that Antique look alike is better than NEW. I bought a brand new furniture, not antique. I want a Brand New Table without Cracks and without any painted Dents or my Money Back, full refund. I called them several times, I went to the Store several times, but they refused to either refund my money or to give me another piece of Furniture. [redacted] did apologize the first time that the used table was delivered to me by mistake. He promised that he will order a Brand New table from [redacted] Factory for me. He made me wait for over three months telling me that [redacted] Factory has not been finished making the new table. After about a month, he told me that my new table has arrived from the [redacted] Factory and he apologized again for the use one that has been previously delivered to me by mistake.

I asked him to give me proof that he has indeed ordered and received a new table from the [redacted] Factory. He refused. I asked him about the shipping receipt or the manifest from [redacted]. He still refused to provide any proof. I realized that his refusal to provide proof of receiving a new table was because he did not have one. He cannot have any proof being that he never ordered any new table from [redacted] Factory. He cannot have proof of ordering a new table for me from date of the order to the date of the delivery because he has the used one in his warehouse. He cannot have any proof of ordering a new table being that he has planned all along to send me the same old used table by painting the dents and the cracks all along. Receipt # is [redacted]

I just need a Refund or a Brand New Table.Desired Settlement: FULL REFUND

Business

Response:

On July [redacted] 2014 [redacted] purchased a table and six chairs from our "Reinventions" collection. She picked the pieces exactly as we displayed them in our showroom, the same finish and same chair fabric. It should be noted that this collection is heavily distressed and antiqued.Delivery was scheduled fo Sat. Aug. [redacted]. She refused to accept delivery that day saying it was not the table she had ordered, that the table was damaged and the fabric on the chairs was incorrect. The delivery man reported that she was complaining about the distress marks.A few days later I inspected the refused items at our warehouse. I found the set to be exactly what her order called for and in perfect condition aside from a minor nick in the table that could have been easily corrected.I phoned [redacted] to discuss my findings. She insisted we order her a new set and I insisted that I could do nothing unless she revisited the showroom to review what she had ordered, especially the "distressing"on the set. She eventually came to see me several weeks later. At that time she reviewed the floor samples and I pointed out the distress marks and explained how this is a delibrate part of the design and all the pieces have it. She indicated that she understood. She also pointed to the fabric on the chairs and claimed that was the fabric she had ordered and didn't receive.I again went to the warehouse to inspect the chairs and brought the fabric sample which matched the refused chairs exactly. The chairs were as ordered and in perfect condition.I told [redacted] that I would get her a new table but she would have to take the chairs. She agreed. I inspected the new table which was fine and the set was delivered on Nov. [redacted]. She signed the delivery copy as "received in good order" and paid the balance due.A few days later she came back to the showroom to show me pictures of distress marks which she considered damages. I had her look at our floor sample again and pointed out the same type of "distress marks" as she showed in her pictures. I again explained that the heavy physical distressing is the way the set was designed and made.[redacted] received a perfect set of furniture. It was exactly as we showed it in our showroom and exactly what she ordered.We have made every effort to satisfy her and can do no more.[redacted]

Review: We had furniture delivered on July **, 2013: Dining Room Table w/6 chairs, Bedroom Set consisting of Queen Bed, Dresser, Chest, Mirror and 2 night stands.

Damage to all the pieces except for the bed and one night stand were noticed later that day. There were several nicks and dings plus numerous surface scratches on top of the dresser, chest, one night stand, deeper scratches on the mirror frame, the dining room table had two fairly deep scratches as well as white spots in several places.

We called [redacted] and they gave us the phone number for their furniture repair service: Superb Furniture Repair(###-###-####.) We called and spoke to [redacted] who gave us a service appointment for August **, 2013.

Serviceman arrived on August **, 2013. Touched up some nicks and dings. Was not able to remove surface scratches on all of the damaged furniture. Appeared he was afraid to damage the furniture more than it was. He touched up scratches on mirror frame, but scratches were still very visible. He would not touch the dining room table.

He made a report and took pictures.Went into store after repairman left and told them the repairs were unsatisfactory. Was told I needed to contact [redacted], who was on vacation until 8/**/13. Called [redacted] on 8/**/13 and explained situation. She hadn't received the report or pictures yet. Called [redacted] on 8/**/13 and she said the report and pictures were being sent to the "factory" for evaluation and decision. She'll call us by 9/*/13. No call received on that date. Called store on 9/*/13-[redacted] not in. Left message for her. 9/*/13 called [redacted], call went to voicemail. Left her a message. She called back at 6:40PM and said she's been out all week. Went over the damages with her again. She said the report is "at the factory" and they are trying to determine what to do. She'll get back to us the week of Sept. [redacted]. On 9/**/13 I called [redacted]. Said they are "trying to get the factory to do something." They feel it can be serviced. She'll speak to someone else at the factory and get back to us on 9/**/13. They will speak to the repairman for further clarification on why he couldn't fix it properly She or the factory will call us on 9/**/13. No call received on 9/**/13. Called [redacted] on 9/**/13. She's not in-left her a voicemail. On 9/**/13 I stopped by the store. Met [redacted]. I showed her the exact damages on the same furniture in the show room. She took notes. They will contact another repairman capable of doing the repair and we should receive a call on Monday 9/**/13. No call ever received from anyone from the factory ( [redacted] had stated factory stated all damages can be definitely repaired, and they will call us )and today's 9/**/13.Desired Settlement: Repair furniture to appear as new, undamaged condition, or immediate replacement of damaged pieces, or if not possible, refund of entire purchase price. We paid the initial down payment of $4577.90 plus $324.79 for table pads with an American Express credit card. The balance could not be paid with a credit card, they said, and must be paid in cash, certified or bank check. On the date of delivery, 7/**/13, the balance of $6000.00 was paid with a bank teller's check.

Business

Response:

We have been in contact with our service company. Vales service company has scheduled a date with [redacted] and will be doing the service to the furniture on October *, 2013.

Thank you

[redacted] Furniture

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

Wednesday, October **, 2013 3:58 PM

Review: Purchased bed (headboard and frame) and two nightstands a year ago...a few weeks after delivery tacky staining appeared on sections of the headboard; they sent a service tech who applied a solvent; it reappeared within a few months; service again, and worsened from there...all the time we applied no solvents whatsoever...we went into the store with pictures, and customer service was sympathetic and sent our original salesperson to inspect, he came and told us the pictures he sent would be reviewed and they would contact us; time went by with no call, and when we went into the store the salesperson avoided contact with us and could give us no answer; we decided to file a complaint with GE Capital Retail Bank which holds the Thomasville credit card with which we were paying off the balance (which was more than half-paid at the time); we got a response that we would need to complete payment and there was nothing they would do; a report was attached that was an internal memo from Thomasville service to billing accusing us of causing the stains with our heads (we never rest them directly on the headboard, and we never had this issue with a previous bedroom set from another higher-end furniture store in the 24 years we had the previous set) or from using improper product on it; the only product used was the Guardsman we were encouraged to use by the store and salesman after the last visit to our home.Desired Settlement: The store should contact the manufacturer and see what their suggestions to remove the stains might be; if this is a permanent condition of the wood, our balance to Thomasville should be reduced. An apology for defamation of our character would be warranted as well.

Business

Response:

After cleaning the headboard twice, "the tacky staining" reappeared. We sent a representive from our store to inspect the headboard a third time. He agreed with the service tehnician's reports stating that the marks seemed to be caused by someone's head leaning against the headboard. We took pictures of the problem and forwarded them to the factory for review. They determined that the stains are not a manufacturing defect and not covered under the warranty. We believe that we have done our best to assist our customer. Unfortunately neither we nor the factory can suggest any solution, other than normal cleaning.

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]

The stains are still there. The Guarsdman product that the store and technician said we should use has if, anything, enlarged the area. The technician never said that he thought it was caused by us. We do not lean our heads, and have never leaned directly on the headboard. Furthermore, we recently went back to the store to look at the floor model again. Our headboard does not have the same exact appearance as that of the floor model. The trim does not have the contrast color and so our headboard may not have been finished correctly before it left the factory. This could explain the tackiness.

In order for the Revdex.com to appropriately process your response, you MUST answer the question above.

Sincerely,

Business

Response:

RE: ID #[redacted]

We recently changed our floor samples on this "Fredricksburg" set. The new, replacement, samples are slightly darker than the originals. This could explain why the customer's headboard does not have the same exact appearance.

Review: I placed a deposit of $3,000 on my credit card on April **, 2014 for a dining room set which consists of a dining table, 6 chairs, and a china cabinet. The items are set to be delivered sometime in late June 2014. Before the sale occurred and before my deposit was taken, the sales representative named [redacted] misrepresented the products by assuring me that all pieces of the dining room would match in the colors of the finish, after I noticed and voiced my concern that the floor display pieces were all of a different color tint in the wood. She also assured me that all the pieces were Mahogany. After the order was placed and my deposit was taken, I find out from the [redacted] on May **, 2014 that indeed the table, chairs, and china cabinet will not be matching in wood color when my order arrives and not all the pieces are Mahogany as portrayed by the sales representative. He told me that unfortunately, [redacted] had given me the wrong information and what you see on the floor is what you get. I tried to explain to [redacted] that I no longer am interested in the dining room furniture pieces since they were misrepresented to me before the sale occurred. I explained that I wanted pieces that all have the same color wood and all be Mahogany so that they would all match, as a dining room set should. I told him I want to cancel the order before it arrives to my home because I am not interested in products that I was misinformed about, just to make a sale. He does not want to cancel my order and refund my deposit of $3,000.Desired Settlement: Since, the dining room set was misrepresented to me before the point of sale by [redacted], then I believe that it is only fair for [redacted] at Thomasville of [redacted] to cancel my order as requested and refund my deposit of $3,000 back to my credit card.

Business

Response:

Re: Case #[redacted]'s orders have been cancelled and the $3000.00 deposit credited back to her Amex account.

[redacted]

Consumer

Response:

Review: I purchased a dining room set from Thomasville, upon delivery one of my chair legs was shorter than the rest. A few months later a light fell out of my china cabinet breaking my glasses. Shortly after that the door to my server fell off the track falling on my 10 month old! Each time a repairman came to my house to fix the problem but I reached the end of my rope when the shelf in my china cabinet fell down and broke the majority of my crystal & china! Over $600 worth of china was destroyed! The [redacted] NEVER responded to my many phone calls, emails or letters. I was instructed by a secretary to send photos of the broken items, itemize a list of the value of the items with proof of the pricing and my loss would be refunded.

IT NEVER WAS! I called and tried to reach Thomasville customer service but even they were unable to reach the [redacted].

He ignored all calls and messages. When a consumer spend over $7,000 on something they should be treated with respect & courtesy. Replacing what was damaged when the fault clearly lies in the hands of the company is not only the RIGHT thing to do but it's the honorable thing to do. [redacted] hid behind his employees and never had the decency to respond to me! It's disgusting.Desired Settlement: $680

Business

Response:

Customer's furniture was delivered in June 2009.

As noted by customer, she had several issues with the dining room furniture - a chair leg needed adjusting, a china cabinet light needed to be adjusted, a server door needed to be readjusted in the track; and as noted by the customer, we sent a repairman each time to correct the problem.

With regard to the door falling on the 10 month old, [redacted] told us that the baby was pulling on it (possibly attempting to stand?).

Communication regarding the broken items began in late 2011. Regarding the issue of the shelf falling down in the china cabinet, we spoke with [redacted] and corresponded by Email on numerous occasions, beginning with her initial complaint shortly after the shelves fell. The china cabinet, including the shelf pins, was up to manufacturing standards, and was installed correctly. With use, putting in and removing items, and cleaning, there may be movement or shifting of the shelves. They should always be checked by the consumer to ensure that they have not shifted before returning objects to the shelves. As stated on the back of their signed sales contract, the shelves are not meant for heavy storage or heavy objects, and we cannot be held responsible for breakage of personal items; we cannot foresee what customers may put on the shelves or how they maintain them.

Although this was not a warranty issue, we did agree to see if anything could be done as a courtesy. [redacted] said that there was over $600 worth of breakage. We asked her for associated receipts, but were told that these were all wedding gifts, and that the store that they came from is closed. We suggested that she find out the replacement costs. Although she eventually sent us a list of the broken items, we were never given the values.

[redacted] stopped and started communication several times over the period from 2011 until the present.

[redacted] contacted the Thomasville corporate headquarters and the parent company, Furniture Brands International, in May 2013 regarding this issue. The factory cc'd us on all communication, and we provided copies of all records of service for [redacted]'s dining room. The factory sent [redacted] a letter on July *, 2013, indicating that this loss was not covered under warranty - this letter is attached for Revdex.com's records. [redacted]'s last recorded attempt to speak to anyone at the factory on this was June [redacted], 2013. I checked on August [redacted], approximately 6 weeks after the letter was sent to her, and they had not had any response.

We have not heard anything else from her either until the Email from Revdex.com on 6/**/14. As far as our records go, both our store and Thomasville Furniture Industries had considered this a closed matter.

Review: Would like deposit of $710.00 returned due to company failure to deliver furniture in time frame agreed to. Original 7-9 weeks is now 16 weeks.

On 8/27/13 I charged $710.00 (a deposit) on my VISA towards two upholstered chairs to be delivered in 7-9 weeks, Model number TMV 1564-15SG. I received a phone call from Roya Savoji in September with good news that the chairs were coming in ahead of schedule in early October. On September 25th I received another phone call from [redacted] stating that it was going to be late December before the chairs would arrive; the fabric was on back order. I called back on 9/26/13 and told [redacted] that would not work for me and that I would like Thomasville to credit the $710.00 back too my VISA card. She told me they had a no cancellation, no refund, no return policy. I asked to speak to her supervisor, [redacted]. I objected due to the fact that I had not received a product and since the fabric is on back order it is not likely the chair has started being fabricated. [redacted] only reiterated the company policy and offered that I travel to their store to choose a different fabric.

On September 30 I spoke to the Office Manager [redacted] regarding the problem. He stated the company policy again and again suggested I drive 50 miles to their store to choose a different fabric. I suggested they send a designer to my home. He suggested his designers send me photos of fabric and I choose a fabric and he would then send me a sample of the fabric. I told him I would see how that would work. I sent photos on Monday and after 4 days have not heard back. A text message on on 10/3/13 was not answered.

Thomasville has filed Chapter 11 bankruptcy protection. At this point I have no confidence that I will ever receive my chairs even if I wanted to proceed with the purchase.

Considering there are no chairs manufactured to my specifications I feel that a return of my $710.00 is the ethical thing to do.

Desired Settlement: I would like Thomasville to refund the $710.00 charged to my VISA card.

I, in good faith made a deposit of $710.00 to purchase two chairs to be delivered in 7-9 weeks. Thomasville has failed to deliver the agreed product in a reasonable time.

I have not received any goods for the $710.00 on deposit with Thomasville.

Business

Response:

Initial Business Response

This customer has been refunded her deposit.

Final Consumer Response

I received a phone call Friday evening from [redacted] from Thomasville telling me that their "corporate office" had refunded my deposit. My credit card company had credited my card earlier but told me Thomasville may challenge it. It looks like Thomasville had no issue.

Thank you for your assistance.

On July 4th, 2015 my husband and I purchased a bedroom set from the Yorba Linda, Ca. location. PO#20704567. At that time, as part of the sales pitch we were told we would receive a 5% rebate back from purchase. [redacted], the salesperson, did not ask for the necessary paperwork at the point of sale in order for us to get the rebate. We were able to submit necessary paperwork on 7-30 after I contacted [redacted] to follow up having not received rebate yet. We were told 3 to 4 weeks from that point before we received rebate.

We were generous with time as we waited. I began leaving messages at the store after about 6 weeks...no response. By October 23rd, still nothing, so I sent an email to [redacted]...no response. On October 31st I sent another email, still nothing. I left more messages at the store...no response. The only time I received a reply from [redacted] was in regards to a question about a piece of furniture for a potential purchase. I even got a follow up the next day to see if I had decided to purchase! Clearly, Thomasville and it's sales staff are not interested in honoring their commitments. The only thing they are interested in is sales, sales, sales! Shame on you Thomasville!

Today is December 5th and I have not yet to received rebate or a call back from [redacted].

I am a business owner myself and understand that our word is golden. This has become an issue of principle rather than money at this point. I don't appreciate being lied to and then ignored when trying to resolve an issue.

My husband and I have purchased a lot of furniture from Thomasville in the past few years; two dining sets, several cocktail tables, custom chairs...the list goes on. Although the customer service was better at the Laguna Niguel store, we still have been so put off by the Yorba Linda experience that our future furnishing needs will not include Thomasville!

Be warned! If you decide to do business with the Yorba Linda Thomasville, prepare yourself to be lied to, scammed, and ignored.

Review: Purchased two chairs that had very apparent manufacturer defects prior to delivery. Both Adriana chairs had sagging/drooping upholstery and one chair had a leg that was not affixed in alignment with the others and over time would not be able to sustain weight. The chairs failed to conform to the specified requirements per the agreement/terms and conditions of the sale and did not fulfill my expectations. Due to the frailty and shortcoming of the delivered merchandise, it was not desirable or safe. Term 1. A of the contract states "There are no refunds, exchanges or credits on orders of these products with the exception of manufacturer's defects or damage covered by warranty."The chairs were purchased on 11/13/2013, delivered on 1/22/2013, issues reported on 1/24/2013, chairs inspected by repair contractor on 2/9/2013, chairs were returned to Thomasville when sofa was delivered on 2/26/2013.Desired Settlement: Requesting a refund in the amount of $1620.84 for defective manufacture of the custom made chairs and $384.00 for reimbursement of the fabric I purchased for the upholstery. The fabric selection was made in the Thomasville store through the Fabricut catalog/fabric samples and purchased through a Thomasville designer.

Consumer

Response:

--------- Forwarded message ----------

From: [redacted]

Date: Fri, Mar 22, 2013 at 3:39 PM

Subject: Complaint #[redacted] (Customer) - Thomasville of Alexandria

To: [redacted]

Hello [redacted]