Thompson Painting

We delivered oil on 9-**- [redacted] called on 9-**-15, ? THAT DAY we credited the full amount of the delivery she has a $balance? We didn’t receive notice of her cancellation, since it was a small amount of money we decided to credit the delivery rather the argue with her.Sincerely,Kent F [redacted] ###-###-####

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been
resolved because]
Received check postmarked October **, **from Middle IslandThe check that they insisted was mailed in September did not happen.When we called them about the delay on 9/**/and they brushed it offNot good business.We did receive both refund business
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

** * *** *** as all our customers are given payment terms of days. The balance was from a August *** deliveryOn the day the customer called the balance was over days old and over days past due. We pay our suppliers in days and is difficult to carry balances for this
amount of time. Swezey's customer service representative was told a payment was made on *** given a authorization code that doesn't match our system. The payment was made through the customers online banking. While this person was acting in the interested of our company it could have been handled better on our side. We sincerely apologize to the Ford's and I have released them for a full delivery

We sent? both checks the same day.? We sent a third check out today and put a stop payment on the outstanding check

? ? ? ? ? ? ? We did make an error, and the customer was sent a refund check on Dec **, ? Please make this case as closed.Thank you,[redacted]

We delivered oil on 9-**-*** *** called on 9-**-15, ? THAT DAY we credited the full amount of the delivery she has a $balance? We didn’t receive notice of her cancellation, since it was a small amount of money we decided to credit the delivery rather the argue with
her.Sincerely,Kent F#-###-####