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Thompson's Auto Detailing

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Thompson's Auto Detailing Reviews (1)

I needed some help ordering parts for my lawn mower. I called this local business and I told them what part I needed. He then asked for a model number, I told him I will find that out and he said to have my mechanic call him back. Later I called back and I gave it to him, and he said that number doesn't bring up anything. He asked again where I got that number from. I found it on the engine when I took it to my mechanic and he replied that my mechanic is a mn and that his 10 year old son can find a model number..
I'm a woman and I can locate those things easily, I felt proud that I could call and order these things without having my boyfriend do it for me. He later said, I thought I told you to have your mechanic call back? I told him he doesn't have a cell phone as where he lives there is a bad signal. He replied, "you gotta be [redacted] me"...
I didn't call to be put down with rude name calling and as I'm a woman, he has no right to talk to me in that matter. That was the model number so he calls us a mn just because he can't find it on his computer. That kind of attitude toward customers is appalling and rude. All I want is direct service and to order my parts, and you did neither but be super rude with your comments. I called [redacted] and they ordered my parts in 20 minutes without the rude comments and inappropriate language.

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