Thornton Road Consign Design

[redacted] did not send you the back of the agreement showing her signature Please read #& We priced these lamps according to average E bay prices We never agree to give a customer a specific amountWe can't guarantee what items will sell for The price for her lamps started at $each One sold for that price and she received for the sale of the first one (55%) The next two were decreased by 20% each (according to our agreement) and she received $for each of them This came to $ We acually gave her $In an effort to please her I offered to give her another $to please her but she refused We cannot pay out more than we receive We treated this customer like we treat them all, with respect Everyone else is happy with our consignment agreement, which is the most generous in our area Sincerely, [redacted] ***

[redacted] did not send you the back of the agreement showing her signature.  Please read #5 & 7.  We priced these lamps according to average E bay prices.
We never agree to give a customer a specific amount. We can't guarantee what items will sell for.  The price for...

her lamps started at $99. each.  One sold for that price and she received 54.45 for the sale of the first one (55%).  The next two were decreased by 20% each (according to our agreement) and she received $41.25 for each of them.  This came to $136.95.  We  acually gave her $150. In an effort to please her.  I offered to give her another $37.50 to please her but she refused.  We cannot pay out more than we receive. 
We treated this customer like we treat them all, with respect.  Everyone else is happy with our consignment agreement, which is the most generous in our area.  
Sincerely, [redacted]

Review: I left 3 antique lamps on consignment with Thornton Road Custum designs. I told them I would take no less than $75.00 each for them for myself. I should have received a check for $225.00. Instead they sold them for $75.00 each and kept the 55% consignment fee. They gave me a little more but no where near the $225.00. I insisted on I have spoken to them several times and they have refused to pay me what they owe me.Desired Settlement: Please collect what they owe me and have them send me a check for the difference. Will not take less than $75.00 each for myself. $225.00 for me. Sincerely, [redacted]

Business

Response:

[redacted] did not send you the back of the agreement showing her signature. Please read #5 & 7. We priced these lamps according to average E bay prices.

We never agree to give a customer a specific amount. We can't guarantee what items will sell for. The price for her lamps started at $99. each. One sold for that price and she received 54.45 for the sale of the first one (55%). The next two were decreased by 20% each (according to our agreement) and she received $41.25 for each of them. This came to $136.95. We acually gave her $150. In an effort to please her. I offered to give her another $37.50 to please her but she refused. We cannot pay out more than we receive.

We treated this customer like we treat them all, with respect. Everyone else is happy with our consignment agreement, which is the most generous in our area.

Sincerely, [redacted]