Thorp Bailey Weber Eye Assoc Ltd.

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I am rejecting this response because: MY check was for $in over payment ,check *** dated 02/20/2017,they have stated that they sent me a check for $25.00,never receivedas of today May 2017.Lastly,why are you sending a check, which I doubt for so called $
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Response: Facts of issue Documented in our Practice Management System10/3/Patient examination10/5/Claim sent to the insurance patient provided us with on 10/3/2016; we havedocumentation in the patient's handwriting of the incorrect primary insurance that he provided to us on the date of
his visit1/9/Insurance denied claim and indicated that the patient had other primary insurance1/11/Written notice to patient that we needed his primary insurance2/10/2" Written notice to patient that we needed his primary insurance3/15/3" Written notice to patient that we needed his primary insurance3/23/Spoke with patient regarding denied initial claim; patient provided Correct primaryinsurance information3/24/Claim resubmitted to corrected insurance4/5/Insurance paid claim4/6/Refund check issued to patient; Check *** in the amount of $25.004/19/Received patient's complaint from Revdex.com4/19/Called patient to discuss complaint; no answer, left message4/21/Patient returned call; we attempted to explain the facts of the case to patient; patientwould not listen to above facts; stated he did not receive his refund check and hung upCopies mailed to: Revdex.com

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I am rejecting this response because: MY check was for $in over payment ,check *** dated 02/20/2017,they have stated that they sent me a check for $25.00,never receivedas of today May 2017.Lastly,why are you sending a check, which I doubt for so called $
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Response: Facts of issue Documented in our Practice Management System10/3/2016 Patient examination10/5/2016 Claim sent to the insurance patient provided us with on 10/3/2016; we havedocumentation in the patient's handwriting of the incorrect primary insurance that he provided to us on the date of...

his visit1/9/2017 Insurance denied claim and indicated that the patient had other primary insurance1/11/2017 1 Written notice to patient that we needed his primary insurance2/10/2017 2" Written notice to patient that we needed his primary insurance3/15/2017 3" Written notice to patient that we needed his primary insurance3/23/2017 Spoke with patient regarding denied initial claim; patient provided Correct primaryinsurance information3/24/2017 Claim resubmitted to corrected insurance4/5/2017 Insurance paid claim4/6/2017 Refund check issued to patient; Check [redacted] in the amount of $25.004/19/2017 Received patient's complaint from Revdex.com4/19/2017 Called patient to discuss complaint; no answer, left message4/21/2017 Patient returned call; we attempted to explain the facts of the case to patient; patientwould not listen to above facts; stated he did not receive his refund check and hung upCopies mailed to: Revdex.com