Thorton Construction Services LLC

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***Please add your rejection comments below.
There are a few things that a most certainly not accurate. First, I picked my car up @ 2:right before my wife and I had to get my children from school. When I drove it up the hill and into my driveway, I told my wife the brakes felt very odd and hoped that it was due to the cold climate. We then left in her car to get the kids before going to an ultrasound appointment. By the time we got home, it was past 6:and I really didn't think about the brakes. The next morning I woke up, warmed the car up, and took it for a drive around the block to see if the brakes were still an issue. This is when I took it immediately to Meineke, just about 9:or so, certainly not 1:like Meineke previously stated. I called and told him exactly what happened, he told me to bring the vehicle in. While waiting, a woman came in with brake problems from the week prior (they were screeching and sticking she said). The gentleman that owns Meineke said my brake line was broken and asked if I wanted to see it. I laughed and said "no I'm good, when I brought it in the brakes worked fine, when I drove off they were broken. " His response was "Ya, things happen." He then asked if I wanted it fixed for $and I said that I would never let him touch my car again. This is when I took it to *** *** and they replaced it for $133. In regards to ***, I can most certainly explain what happened on a site for feedback. I do not have a clue what he is referring to about rent. I never mentioned anything about rent, and quite frankly have no issues paying my rent. This seems like a malicious try by the owner of Meineke to make me look like I am a guy looking for something free because I can't afford my bills? This whole thing is over a business doing a consumer wrong and not owning up to it. On top of not being a compassion business owner that cares for his customers, he tries to make me look like a broke man that can't pay his rent. I have spent over $4,in repairs to both my car and my wife's former van, it is a bad sense of business judgment to treat repeat customers this way. Shameful. God Bless- hopefully this just sheds a light and the next person doesn't have to pay out of pocket for Meinke in South Attleboro's mistakes that they won't own up to
Regards,
*** ***

Not sure what to say but *** *** came in for an oil change at my shop we changed his oil put the car out ,he picked car up about 1pm then came back the next day some time between mid morning and noon time said he had no brakes when he picked the car up the previous .I brought the car in for
inspection saw that a brake line was very rusty and leaking near clamp I told him what the problem was and it would be about $ to fix invited him out to show him and he just laughed and said let the smear campaign begin and left .At one point I did say it wasn't any thing we did and things happen perhaps a poor choice of words maybe I should have said coincident . I mean brake lines do rust and leak ,if I picked my car up at a shop at 1pm with no brakes when I left I wouldn't wait till the next day I would go right back in I think It was just a coincident and *** wants something for nothing so he can pay his rent that he is complaining about on *** well technically its not *** on *** it s someone else joining his smear campaign saying it happened to them .I invite you to check it out on ***. Sincerely *** ***