Thos R Birnie & Sons Ltd

Hello, Thos RBirnie and Sons Ltd were very helpful and honest They answered any questions that I had

Rob was very helpful by explaining the steps for locating the problem and followed them until there was a solution Thanks Rob Ann M

Great job doneThe tech efficiently got through some tricky parts of the repair

Great service by Dale.He was informative and completed the job successfully

I was having different companies come into my home to give me estimates on installing a Backwater ValveAll the other companies except two came in and just looked at the floor and gave me an estimateKevin was very courteous explained what he would like to do at no charge to meHe took a video of the inside of the main lineHe reviewed it with me & then he emailed me a copyHe was friendly & explained that there was also a break in the main line - which I already knew was there, but I liked the idea that he was thorough & would not come to me later with some surprisesI was very impressed

We received great information on our needs Service was very fast, excellent and polite We had a great time talking to them

Dale was very courteous and polite and worked very hard to remedy our problem

The installer Kalum was both personable and friendly He answered all my questions and did a superb job on the installation of our backflow valveHe was very proffessional and efficient

Rob was very helpful by explaining the steps for locating the problem and followed them until there was a solution. Thanks Rob.
Ann M.

Hello, Thos R. Birnie and Sons Ltd. were very helpful and honest. They answered any questions that I had.

Mike at Thomas R Birnie is outstanding. He is knowledgeable and nice and a pleasure to deal with. We always use that company for all of our plumbing needs and we always ask for Mike.

Fast service...great explanation of what is being done ...all options were covered thoroughly. ...Paul was very professional and clean

Great job done. The tech efficiently got through some tricky parts of the repair.

OVER PRICED! OUTRAGEOUS FEES! Stay away from this company!!! $1,444.14 - removing existing caulking & add new silicone around bathtub, install an $80 lav faucet with new shut offs. After I did indeed sign for the quote and after the tech took ALL DAY for this job I said to tech upon paying "this amount is outrageous...I've been a customer for a long time" His response "well you should've said something earlier, I could've called my manager" Otherwise TOO LATE! He said to call to speak to a manager the next day. Tried calling the office manager (Sherry) the next day and she was "busy". I called her the next day and she "did not have the invoice in front of her because invoicing clerk was away, but will have Gerry give you a call tomorrow". Next day "Gerry isn't here, office manager Sherry is "busy" and we close today at noon (Dec 24).

Excellent service. While the work done was not demanding (for a plumber), Jeff was very efficient, knowledgable and took the time to explain what was wrong, why the problems happened and how he would repair them.

Dale did a good job fixing the toilet and leaky taps. I would recommend Bernie and Son to anyone
needing a pluming job done.
Ruth P.

Great service by Dale.He was informative and completed the job successfully.