Thoughts to Paper

Horribly inefficient. I asked them if they specialized in Business Method application. they danced around the answer (4-5 week process back and forth) . I asked for one example of successful Business method patent they obtained. They could NOT produce one example. They sent me to many examples of physical or utility patents. But NO BUSINESS METHOD. Finally they told me to go with someone else. If I was the owner I would fire the sales guy. Im glad I didnt spend any money with them

August 15, 2016Revdex.com:Customer provided credit card information for a utility patent on September 6, We manually ran the credit card on September 8, and the card was declinedWe therefore never received the payment and we do not have Customer’s fundsA screenshot of the transaction attempt on September 6, is below:I recommend Customer call his card issuer to confirm that the transaction attempted on September 8, was never completed.I invite Customer to contact me personally to discuss starting the utility patent at this current time, if still desired by Customer.I emailed Customer directly on August 12, in response to his Revdex.com messageI followed up with a second email on August 15, I also called Customer and left a voicemail on August 15, 2016.Tony C

Re: Complaint ID of [redacted] May 29, class="MsoNoSpacing"> On May 25, 2015, Customer attempted to complete an online form to send information to us in order to request a patent application Unfortunately, Customer did not complete the form to the end and therefore the form was not processed and no confirmation emailed to the Customer On May 29, 2015, Customer attempted to complete an online form to send information to us in order to request a patent applicationAgain, unfortunately, Customer did not complete the form to the end and therefore the form was not processed and no confirmation emailed to the Customer Customer has not paid Thoughts to Paper any money to date I apologize if Customer is having trouble completing the online form to submit information to us through our websiteLive phone and chat support is available Monday-Friday 10AM-7PM EST I have personally called Customer today, May 29, 2015, but was unable to reach Customer and left a voice messageI have invited Customer to call me directly to personally process his information and proceed with services he may requestI have further followed up with an email to Customer inviting customer to personally contact me for service and attention In response to Customer’s statement of problem, Thoughts to Paper does not require a patent search before applying for a provisional patentCustomer has a misunderstanding of this and I would be happy to clarify this with customer as well as providing provisional patent application service without requiring customer to complete a patent search To date, Thoughts to Paper has provided no services to Customer and Customer has paid no money to Thoughts to PaperI apologize for any technical difficulties our website may have caused Customer and invite Customer to email or call me to avoid our website interface and receive personal attention Tony ChowManaging Partner Thoughts to Paper [redacted]

Re: Complaint ID of ***
May 29,
On May 25, 2015, Customer attempted to complete an online
form to send information to us in order to request a patent application
Unfortunately, Customer did not complete the form to the end and
therefore the form
was not processed and no confirmation emailed to the Customer
On May 29, 2015, Customer attempted to complete an online
form to send information to us in order to request a patent applicationAgain,
unfortunately, Customer did not complete the form to the end and therefore the
form was not processed and no confirmation emailed to the Customer
Customer has not paid Thoughts to Paper any money to
date
I apologize if Customer is having trouble completing the
online form to submit information to us through our websiteLive phone and
chat support is available Monday-Friday 10AM-7PM EST
I have personally called Customer today, May 29, 2015,
but was unable to reach Customer and left a voice messageI have invited
Customer to call me directly to personally process his information and proceed
with services he may requestI have further followed up with an email to
Customer inviting customer to personally contact me for service and attention
In response to Customer’s statement of problem, Thoughts
to Paper does not require a patent search before applying for a provisional
patentCustomer has a misunderstanding of this and I would be happy to clarify
this with customer as well as providing provisional patent application service
without requiring customer to complete a patent search
To date, Thoughts to Paper has provided no services to
Customer and Customer has paid no money to Thoughts to PaperI apologize for
any technical difficulties our website may have caused Customer and invite
Customer to email or call me to avoid our website interface and receive
personal attention
Tony Chow
Managing
Partner
Thoughts to Paper
*** *** *** *** *** ***
*** ** ***
** *** *** *** ***
** *** *** ***
***
***

From: <[redacted].com>Date: Tue, Aug 16, 2016 at 11:52 AMSubject: Complaint ID [redacted] against Thoughts to Paper.To  all  parties  named  above.. My  apologies.  I  did  not  have  complete  information  when I  filed  this  complant..I  contacted  my  credit  card  company,  they  stated  that  there  were  no  charges  or   refusals   for  this  amount  on  my  account.I  then  contacted  [email protected],  followed  up  with  a  contact   to  [email protected].  There  I  was  able  to  view  the  documents                         submitted  to   them.  The  credit  card  #  was  not  the  account  I  thought  it  was. ( My  Mistake.)  That  is  why  it  was  declined.  I  then  contacted  thecorrect  credit  card  account .  Again  no charges  were  made  for  this  amount. I  withdraw  any  and  all  complaints.Again I  am  sorry  for  my  miss  understanding.Regards;[redacted]

August 15, 2016Revdex.com:Customer provided credit card information for a utility patent on September 6, 2015. We manually ran the credit card on September 8, 2016 and the card was declined. We therefore never received the payment and we do not have Customer’s funds. A screenshot of the transaction attempt...

on September 6, 2015 is below:I recommend Customer call his card issuer to confirm that the transaction attempted on September 8, 2015 was never completed.I invite Customer to contact me personally to discuss starting the utility patent at this current time, if still desired by Customer.I emailed Customer directly on August 12, 2016 in response to his Revdex.com message. I followed up with a second email on August 15, 2016. I also called Customer and left a voicemail on August 15, 2016.Tony C

Re: Complaint ID of [redacted]
 
May 29, 2015
class="MsoNoSpacing"> 
 
On May 25, 2015, Customer attempted to complete an online
form to send information to us in order to request a patent application.
Unfortunately, Customer did not complete the form to the end and therefore the form
was not processed and no confirmation emailed to the Customer
 
On May 29, 2015, Customer attempted to complete an online
form to send information to us in order to request a patent application. Again,
unfortunately, Customer did not complete the form to the end and therefore the
form was not processed and no confirmation emailed to the Customer.
 
Customer has not paid Thoughts to Paper any money to
date.
 
I apologize if Customer is having trouble completing the
online form to submit information to us through our website. Live phone and
chat support is available Monday-Friday 10AM-7PM EST.
 
I have personally called Customer today, May 29, 2015,
but was unable to reach Customer and left a voice message. I have invited
Customer to call me directly to personally process his information and proceed
with services he may request. I have further followed up with an email to
Customer inviting customer to personally contact me for service and attention.
 
In response to Customer’s statement of problem, Thoughts
to Paper does not require a patent search before applying for a provisional
patent. Customer has a misunderstanding of this and I would be happy to clarify
this with customer as well as providing provisional patent application service
without requiring customer to complete a patent search.
 
To date, Thoughts to Paper has provided no services to
Customer and Customer has paid no money to Thoughts to Paper. I apologize for
any technical difficulties our website may have caused Customer and invite
Customer to email or call me to avoid our website interface and receive
personal attention.
 
 
 
Tony ChowManaging
Partner
Thoughts to Paper[redacted]
[redacted]
[redacted]
[redacted]
[redacted]
[redacted]

November 7, 2014In response to the referenced complaint, please review the following:1) The complaint was opened by the customer due to a misunderstandinga. The customer erroneously believed that the provisional patent application we filed for the client can be found in a public...

patent database. Provisional patent applications cannot be found in public databases by nature of law. Therefore, when the customer asked a third party to look up the patent number, the third party likely erroneously pulled up another inventor’s full patent which caused confusion with the Customer. 2) The customer did not attempt to resolve the issue with us directly before opening this complaint.a. The customer did not contact us to discuss her concerns before filing this complaint. Had shedone so, we would have quickly cleared her misunderstandings and provided evidence that the provisional patent application she requested was in fact properly filed.
3) We have since talked to the customer to resolve her concerns since she filed the complainta. On November 6, 2014, I personally reached out to the customer and left a voicemail asking her toreach out to me to discuss any questions or concerns
b. On November 6, 2014, Customer called our company and spoke to her consultant, [redacted] explained to her the facts:i. The provisional patent application cannot be searched in a public data
ii. The provisional patent application was successfully filed and we have a patent application and confirmation number
4) The work Customer paid for was performed completely and successfullya. The Customer requested preparation and filing of a provisional patent application. This was completed on October 20, 2014 with provisional patent application number **/[redacted]. The confirmation documents are herewith attached. The actual content of the patent application is confidential information and has been removed from the attachment.
5) The misunderstanding with the Customer should be cleared at this point. I have sent a followup email to the Customer providing my direct contact information for any remaining questions or concerns she may have. I have further kindly asked her to close this Revdex.com complaint due to the misunderstanding of patent application facts.
Tony C
Managing Partner

Review: this Company told me that they would help me get A patent in 24 hrs after getting my paper work I paid them $464.00 for there service and I found out that I have been scammed

this company never submitted to the Patent office and they are taking my money and will not give me my money back I think this company is doing this to hundreds of people like me and they need to be stop ! they never did the work for me and they never sent me any paper work showing any proof ! they do not call and they are running A good Scam but I want my money back and I think they have A lot more people they are doing the same thing to that they have done to me , they are telling people that they can patent and they never did file with the patent office and they never did the creative writing they never had me write anything that need to be submit only they they have of mine is my pictures that I have faxed over to them ! my invention was A wax less candle they never showed me any paper work and my second Idea is A basket ball return called A foul Board I want my pictures back and my Money they are running A scam nation wide !Desired Settlement: I would like my Money back $464.00

Business

Response:

January 27, 2014

In reference to complaint ID [redacted], the Customer's complaint is inaccurate and unwarranted. Please find the following supporting information.

First, and foremost, the Customer states "this company never submitted to the Patent office". This is inaccurate as Customer's invention was submitted to the US Patent Office for a patent application on May 2, 2013. The customer requested filing a provisional patent application with the US Patent Office. The following pages 2-4 are confirmation documents from the US Patent Office which confirm that the patent application was successfully filed on May 1, 2013, with application number [redacted] in the name of [redacted] of [redacted], GA.

Review: I paid Thoughts to paper to protect my idea my two inventions. After I received my paper stating my patent was filed, I proceeded to shop it for licensing. After a week I had someone interested, I gave them the paper I received from Thoughts to paper they looked up patent and it isn't even mine patent, so now that person has took my patent and filed themselves.Desired Settlement: I want the money that I was selling my two inventions for due to false documents given by the company

Business

Response:

November 7, 2014In response to the referenced complaint, please review the following:1) The complaint was opened by the customer due to a misunderstandinga. The customer erroneously believed that the provisional patent application we filed for the client can be found in a public patent database. Provisional patent applications cannot be found in public databases by nature of law. Therefore, when the customer asked a third party to look up the patent number, the third party likely erroneously pulled up another inventor’s full patent which caused confusion with the Customer. 2) The customer did not attempt to resolve the issue with us directly before opening this complaint.a. The customer did not contact us to discuss her concerns before filing this complaint. Had shedone so, we would have quickly cleared her misunderstandings and provided evidence that the provisional patent application she requested was in fact properly filed. 3) We have since talked to the customer to resolve her concerns since she filed the complainta. On November 6, 2014, I personally reached out to the customer and left a voicemail asking her toreach out to me to discuss any questions or concerns b. On November 6, 2014, Customer called our company and spoke to her consultant, [redacted].[redacted] explained to her the facts:i. The provisional patent application cannot be searched in a public data ii. The provisional patent application was successfully filed and we have a patent application and confirmation number 4) The work Customer paid for was performed completely and successfullya. The Customer requested preparation and filing of a provisional patent application. This was completed on October 20, 2014 with provisional patent application number **/[redacted]. The confirmation documents are herewith attached. The actual content of the patent application is confidential information and has been removed from the attachment. 5) The misunderstanding with the Customer should be cleared at this point. I have sent a followup email to the Customer providing my direct contact information for any remaining questions or concerns she may have. I have further kindly asked her to close this Revdex.com complaint due to the misunderstanding of patent application facts.Tony CManaging Partner