The car loan has been paid off a long time ago and we reimbursed the customer towards reduction of warranty purchase price I am not clear on why this is not resolved Please feel free to email me directly at [redacted]
I am rejecting this response because:This email is in regards to complain [redacted] This issue is unsolved since I did not receive the requested check for $for interest paidThanks for your help in trying to resolve this matter This email is in regards to complain #This issue is unsolved since I did not receive the requested check for $for interest paidThanks for your help in trying to resolve this matter.This email is in regards to complain #This issue is unsolved since I did not receive the requested check for $for interest paidThanks for your help in trying to resolve this matter.This email is in regards to complain #This issue is unsolved since I did not receive the requested check for $for interest paidThanks for your help in trying to resolve this matter
Complaint: I am rejecting this response because: I got the message from [redacted] one of your sale mgrhowever I sent a copy ofyour reply to Better Business you stated you were going to take care of thiscar, not make a offerI sent this reply of your of what you stated to thebetter business to the Sale Mgr [redacted] showing him that what you offer is notacceptable base this was not what you stated to the Revdex.com organization.1: Now the part that was damaged before I got this car is on you and it needto be repaired that the right side bottom was damaged by whoever took it offthe your truck when it was brought back from the repair shopThis first tobe done and it has nothing to do with the other damagesDon't have a pricefor this partThe person who repairs your cars it is cheaper for you to get this repairdone because you pay wholesale prices instead of retail prices for repair.Sothe small repairs that needs to be done is because I was reassured that thiswould pass inspection without no problem, when I had it inspected the nextday by [redacted] dealership in Princeton Nj they told me what was soobliviously w***g with the car and these things would fail when a Carinspection was doneTotal retail cost was with the fluid flush, sensorreplace, f*t brakes and rotors, now if you get it done I assumed your costwould be about maybe part and your shopthere are clips that need to bereplace on the around the top of the car.Last was a bolt need to be tighten and belt need to be changed because itwas crack the belt cost maybe was under dollars retail, the bolttightening wouldn't cost you nothingAll I want is the things that the dealership giving you till tuesday pick itup Wednesday.I am letting Revdex.com know and I am forwarding them your complete record which Ihave on what was stated by you, what was stated by ***, and what was told tome on several times.I am calling on Monday as ***s stated and so I am sure you will have thesethings started and that I can get my car by wednesday
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]
Complaint: [redacted] I am rejecting this response because: It was a Dirty deal, the money was returned but only because my husband had to take a police office there to get them to reverse the transaction the day after the sale/purchase! They have no integrity it is all about dirty deals!!! Regards, [redacted] ***
Please email [redacted] directly [redacted] Your purchase of the [redacted] has not been funded and we have not been paid on the car that you tried to purchase But lets talk and see what we can do to fix this Thanks
Complaint: [redacted] I went down to the dealership and signed a new contract so the deal should be done but they still did not pay off my trade in vehicle and it is days passed due so it is hurting my credit score badly and this needs to be fixed ASAP I am rejecting this response because: Regards, [redacted] ***
This customer sent a wire to thrift auto sales which was rejected by our [redacted] and forwarded back to the customer by the wire department instantly In addition the reason this happened was because there was never a purchase order created nor a deal finalized for an agreed amount This customer had their money back the day they sent it.Thank you
I am not clear on the exact issue You said there were hidden fees but you said you purchased a warranty in addition to the car There are also taxes and registration and documentary fees that add to the sales price The warranty has been activated and there is a warranty on the car Now that this has been addressed what is the current situation that needs to be addressed In regards to the dealer guaranteeing condition of the mechanical problems after sale IN the state of NJ any car years or older at time of sale is considered as is legally Do you have anything in writing at the time of sale that represented an after sale promise of repair by the dealership? THank you
Complaint: [redacted] I am rejecting this response because: I purchased a BMW Li on June and I have been trying to contact thedealership since that date regarding the window etch and document title ®istration feesI have left many VM and send emails, however I havegotten a run around from the dealership and no one has taken the ownership toresolve the issueI am still waiting for the registration and tag, mytemporary tag is about to expire in daysI haven't gotten the refund eitherRegards, [redacted] ***
I am looking into this communication issue I am sorry there was a discrepancy, but if you were sold a specific warranty for certain restrictions as you state, we will honor that agreement I am assuming it was a computer issue with the printer Please feel free to email me at [redacted] Thanks,***
Can you please email your vin number for the car you bought for us to look into the problem [redacted] - also please send your best contact number, thank you
The car loan has been paid off a long time ago and we reimbursed the customer towards reduction of warranty purchase price I am not clear on why this is not resolved Please feel free to email me directly at [redacted]
I am rejecting this response because:This email is in regards to complain [redacted] This issue is unsolved since I did not receive the requested check for $for interest paidThanks for your help in trying to resolve this matter This email is in regards to complain #This issue is unsolved since I did not receive the requested check for $for interest paidThanks for your help in trying to resolve this matter.This email is in regards to complain #This issue is unsolved since I did not receive the requested check for $for interest paidThanks for your help in trying to resolve this matter.This email is in regards to complain #This issue is unsolved since I did not receive the requested check for $for interest paidThanks for your help in trying to resolve this matter
Complaint: I am rejecting this response because: I got the message from [redacted] one of your sale mgrhowever I sent a copy ofyour reply to Better Business you stated you were going to take care of thiscar, not make a offerI sent this reply of your of what you stated to thebetter business to the Sale Mgr [redacted] showing him that what you offer is notacceptable base this was not what you stated to the Revdex.com organization.1: Now the part that was damaged before I got this car is on you and it needto be repaired that the right side bottom was damaged by whoever took it offthe your truck when it was brought back from the repair shopThis first tobe done and it has nothing to do with the other damagesDon't have a pricefor this partThe person who repairs your cars it is cheaper for you to get this repairdone because you pay wholesale prices instead of retail prices for repair.Sothe small repairs that needs to be done is because I was reassured that thiswould pass inspection without no problem, when I had it inspected the nextday by [redacted] dealership in Princeton Nj they told me what was soobliviously w***g with the car and these things would fail when a Carinspection was doneTotal retail cost was with the fluid flush, sensorreplace, f
*t brakes and rotors, now if you get it done I assumed your costwould be about maybe part and your shopthere are clips that need to bereplace on the around the top of the car.Last was a bolt need to be tighten and belt need to be changed because itwas crack the belt cost maybe was under dollars retail, the bolttightening wouldn't cost you nothingAll I want is the things that the dealership giving you till tuesday pick itup Wednesday.I am letting Revdex.com know and I am forwarding them your complete record which Ihave on what was stated by you, what was stated by ***, and what was told tome on several times.I am calling on Monday as ***s stated and so I am sure you will have thesethings started and that I can get my car by wednesday
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]
Complaint: [redacted] I am rejecting this response because: It was a Dirty deal, the money was returned but only because my husband had to take a police office there to get them to reverse the transaction the day after the sale/purchase! They have no integrity it is all about dirty deals!!! Regards, [redacted] ***
Please email [redacted] directly [redacted] Your purchase of the [redacted] has not been funded and we have not been paid on the car that you tried to purchase But lets talk and see what we can do to fix this Thanks
Complaint: [redacted] I went down to the dealership and signed a new contract so the deal should be done but they still did not pay off my trade in vehicle and it is days passed due so it is hurting my credit score badly and this needs to be fixed ASAP I am rejecting this response because: Regards, [redacted] ***
The issues have been resolved, thank you
Complaint: [redacted] I am rejecting this response because: I have not received the refund as of today 7/21/ Regards, [redacted] ***
This customer sent a wire to thrift auto sales which was rejected by our [redacted] and forwarded back to the customer by the wire department instantly In addition the reason this happened was because there was never a purchase order created nor a deal finalized for an agreed amount This customer had their money back the day they sent it.Thank you
I am not clear on the exact issue You said there were hidden fees but you said you purchased a warranty in addition to the car There are also taxes and registration and documentary fees that add to the sales price The warranty has been activated and there is a warranty on the car Now that this has been addressed what is the current situation that needs to be addressed In regards to the dealer guaranteeing condition of the mechanical problems after sale IN the state of NJ any car years or older at time of sale is considered as is legally Do you have anything in writing at the time of sale that represented an after sale promise of repair by the dealership? THank you
We have been in contact with this customer and have been fixing the carIf there is any discrepancy to this I can be reached directly at [redacted]
Complaint: [redacted] I am rejecting this response because: I purchased a BMW Li on June and I have been trying to contact thedealership since that date regarding the window etch and document title ®istration feesI have left many VM and send emails, however I havegotten a run around from the dealership and no one has taken the ownership toresolve the issueI am still waiting for the registration and tag, mytemporary tag is about to expire in daysI haven't gotten the refund eitherRegards, [redacted] ***
I am looking into this communication issue I am sorry there was a discrepancy, but if you were sold a specific warranty for certain restrictions as you state, we will honor that agreement I am assuming it was a computer issue with the printer Please feel free to email me at [redacted] Thanks,***
Can you please email your vin number for the car you bought for us to look into the problem [redacted] - also please send your best contact number, thank you
This issue has been resolved and the customer and myself are on the same page, thank you.***
I am rejecting this response because: The remain funds is still outstanding