Sign in

Thrive Collection Services Corp

Sharing is caring! Have something to share about Thrive Collection Services Corp? Use RevDex to write a review
Reviews Thrive Collection Services Corp

Thrive Collection Services Corp Reviews (3)

First of all, let me please state that the information in which *** is stating on the events that took place are not true. I have database records that show that this account was placed by her Husband *** on 01/30/2015, Not February as she states in her complaint. The Account
(*** * ***) was placed as owing the entity, *** *** ***, not *** *** as she states and it was placed in collections with our company for $20,not the $25k that she says *** * *** owed them. When an account is placed in collections, TCS CORP sends a Confirmation of Placement to our client (in this case *** *** ***) stating that "This letter represents a confirmation of placement for the below listed Debtor. This letter constitutes as an agreement with TCS COR will represent *** *** ***'s interest in the collection of the customer listed below with the agreed contingency rate. Should placements be requested to be closed within the first days of placement and/or TCS CORP has payment activity scheduled (e.gpayment plan in place, partial payment, return of goods or exchange of labor for payment), the account will be subject to a cancellation fee of 10% on the balance showing at the time of receiving a cancellation notice."We began our process of reaching out to *** * *** and to be 100% truthful here, *** at *** *** found us online because we had been successful collecting for about other clients from *** * ***, so us going back into *** was not an issue and the payments started coming in. We began getting numerous emails from *** * *** showing us check #'s that were sent to *** *** and *** was not reporting them to us. After time, he finally did and we billed accordingly for our % for collecting.TCS CORP collected (meaning the check was sent from *** to TCS CORP office) $3,over payments (Dates are: checks received on 2/27/and one on 3/19/2015). Remember, if her claim of "I collected the monies not TCS CORP" was true than my payments received in house proves her statement is false. Also, the account was placed on 1/30/and by the 27th of FebTCS CORP had received partial payment checks in house. We were doing our job. Now, *** *** themselves received payments in February, just weeks after they hired us. One payment on 2/13/for $200.00, one payment on 2/19/for $and another payment on 2/23/for $2,960.00. Again, these payments came in after we were hired on 1/30/and *** statement on her complaint admits that *** * *** hadn't paid them even days from their dated Invoices but within days from hiring TCS CORP, money was showing up to them.We started receiving request from *** and *** about how come we weren't remitting to them as fast as they wanted us to, we explained our Remit Schedule to them that is a company wide policy and we needed to keep this as it protects TCS CORP and our Client from any possibility that the checks from *** * *** could come back NSF. They are placed in collections a lot but regardless, our remit cycle is our remit cycle. Now, when a client receives payments, we invoice them for our % but if we have received payments as well then we would take our % out and remit the difference, in this case because per the payments listed above, both parties received payments, we did an offset. Here are the exact amounts where money was owed to both parties. This can be backed up 100%. TCS CORP owed *** $2,for the monies we received in house. *** owed TCS CORP $1,for our % on the monies they received directly. TCS CORP was scheduling to remit the difference of $1,to *** when *** began pressuring us to remit to them outside our remit cycle. We then received notice to cancel the file, due to the Terms & Conditions listed above, TCS CORP billed *** 10% of the remaining balance still open ($13,315.00) because we had payments being received. That meant that *** owed TCS CORP $1,331.15, so TCS CORP took the $1,that we were going to remit to them and used it to go against the cancellation fee charge of $1,331.25. Technically *** still then would owe TCS CORP $which we never billed or asked *** to pay us, we just considered it a wash and done. We have since been receiving numerous calls from *** threatening to sue us, she filed this complaint and has even contacted the Attorney General using falsified information. TCS CORP was hired, we brought money to them within weeks and now we are being accused of stealing money from *** and we did nothing. The facts prove otherwise. I would appreciate if Revdex.com does not hit my company with this negative information, we acted and have remained professional and truthful with this company. Thank YouMichael T***OwnerTCS CORP

Complaint: [redacted]I am rejecting this response because:First of all, Jan 30th, Sorry that was my error. I would be MORE THAN HAPPY to provide documentation that all the money that TCS Corp received, minus the TWO payments we recieved less than a week of hiring them is ALL the money will we be receiving from [redacted].  The 2 payments we received were from me contacting [redacted] who we did the work for from [redacted]. We recieved the money less than a week of hiring TCS Corp and before My husband signed the paper for TCS Corp to recieve the money in our behalf. We will not be getting a cent from the [redacted] divison do to them saying all of our work was not in there "Scope of work" Which is another reason we hired Tcs Corp to help us fight for our hard earned money. So how can we be charged a fee with TCS Corp if there is no set amount we were getting back. There was a amount that was a owed from [redacted] and a amount that they were only going to pay us because they back charged us on numerous things. If Tcs Corp did there job we would have known about all these issues with [redacted], now we are left with a Debt collections company not giving us our money they recieved on our behalf. All checks are made out to [redacted] thats our DBA. So it shouldn't really matter what business I put on here [redacted]. Its our legal business name along with [redacted].Second of all, when we first hired TCS Corp [redacted] our account manager told us they would help us and after receiving any kind of money they would send out our half right away even though thats not what they usually do but our case was different and were going to help out us any way they can.After not recieving any money after they recieved our money I asked [redacted] why no money was being sent out and I quote " The owner of the company is mad because we contacted [redacted] so you wont be getting any money early, now you have to wait"We never done this before so we didnt know we couldnt contact [redacted]. We contacted them because TCS Corp was not communicating with us and we didnt know what was going on. But what kind of business is this where the owner gets MAD like a child and holds our money longer then what [redacted] told us.I have attached a email we got about them not paying us the full amount they owed and since we couldnt respond back in fear of the owner getting "MAD" , we forwarded it to [redacted] like we were supposed to. He never told us what do after we received that email After all the THOUSANDS of dollars they owed us [redacted] tried to have us sign a contract stating that we will be getting $60.00 out of the remaining balance they owed us. We didnt sign it. So maybe TCS Corp should add up all the money they received plus the $60.00, because thats ALL WERE getting and take there FEE out of that, then send us our money they owe us, since it CLEARLY states we will not be getting our full balance of money owed. So how can TCS Corp take out there Fee because we fired them if we are not getting our full amount. They took every cent they received based on a dollar amount we did not get.Sincerely,[redacted]

I received a voicemail this week in regards to needing to respond.  I have called and left messages 2 times this week and haven't heard anything back from Revdex.com.  I work hard to maintain our Accredited Business Rating with the Revdex.com and I responded to the consumer complaint in full detail.  I issued all the facts regarding the payments that were made to our office by the customer that owed them money.  This consumer is flat out lying when she says "I personally got them to pay".. You must read her complaints in full details to find her inconsistent claims against my Company.  If she got her customer to pay personally then why do I have payment after payment that came (mailed) to my address?  I have emails that show the communication between her customer and my collection staff that prove we (TCS) were collecting on her husband behalf.  Please keep in mind, we only dealt with her Husband, never this woman making all these claims.  Her husband was given updates consistently on how our progress was going on the case file.[redacted] [redacted] made payments to both their location (consumer filing the complaint) and to our office.  They made payments to them directly when her husband was going around us and making settlement agreements with their customer after we were retained.  This is against the law.  It is called Double Pursuit.  Again, in my response to their initial complaint.  I pointed out how at the end of the day, her company still owes my company money.  I was then informed that she "won't accept my response".   I don't find it fair that I lose my accredited business ranking with Revdex.com just because she won't accept the truth.I also don't find it fair that I lose my credibility when I have left multiple messages for Revdex.com and haven't been responded to in return.

Check fields!

Write a review of Thrive Collection Services Corp

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

Thrive Collection Services Corp Rating

Overall satisfaction rating

Address: 6715 NE 63rd St STE 263, Vancouver, Washington, United States, 98661-1980

Phone:

Show more...

Web:

This website was reported to be associated with Thrive Collection Services Corp.



Add contact information for Thrive Collection Services Corp

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated