If honesty and expertise are important to you, then you can't go wrong with Thunder Bay Air! I was looking for a blower motor replacement on the weekend, and the person on the phone was able to answer all my questions completely and in a friendly manner He was even able to tell me why the technician from another company I "hired" lied to me, and he pointed me in the direction to exactly what I needed
Thunder Bay Air was hired by the former owner of our home to repair and replace old & damaged HVAC duct work throughout the house. They were also hired by the former owner to replace the AC unit. All of this work was done at our request as part of the addendum to the home sale. Thunder Bay Air was at our home a total of 3 times. First time they put in a new AC unit, then a new return duct under the house. Finally, they repaired two small sections of damaged metal duct work in the attic.
Since their involvement and our ownership of the house, we have discovered that the new unit was not installed properly, not hurricane clamped, not properly secured to the house, and the heat element was faulty. The new duct work under the home had to be secured and clamped to the foundation, as they simply left it lying on the ground, blowing around under the house.
The repairs to the duct work in the two attics had to all be torn out and completely replaced because the repair job was so poorly done
If honesty and expertise are important to you, then you can't go wrong with Thunder Bay Air! I was looking for a blower motor replacement on the weekend, and the person on the phone was able to answer all my questions completely and in a friendly manner He was even able to tell me why the technician from another company I "hired" lied to me, and he pointed me in the direction to exactly what I needed
Thunder Bay Air was hired by the former owner of our home to repair and replace old & damaged HVAC duct work throughout the house. They were also hired by the former owner to replace the AC unit. All of this work was done at our request as part of the addendum to the home sale. Thunder Bay Air was at our home a total of 3 times. First time they put in a new AC unit, then a new return duct under the house. Finally, they repaired two small sections of damaged metal duct work in the attic.
Since their involvement and our ownership of the house, we have discovered that the new unit was not installed properly, not hurricane clamped, not properly secured to the house, and the heat element was faulty. The new duct work under the home had to be secured and clamped to the foundation, as they simply left it lying on the ground, blowing around under the house.
The repairs to the duct work in the two attics had to all be torn out and completely replaced because the repair job was so poorly done