Thunderbird Aviation would like to thank Mr. [redacted] for taking the time to communicate with us and for the feedback regarding his recent visit to Thunderbird Aviation. We have tremendously valued Mr. [redacted]'s business over the years and continue to strive to provide a product that is a...
good value, high quality and completed by a well trained staff that is “best in class.” We believe we handled this situation poorly and failed to meet our standards. We are committed to continuously improving our processes to ensure that our brand is well respected and our Company thought of in a positive light, known for fair pricing, great people and most importantly, consistency across our business platforms. Working directly with the customer, we have provided the requested compensation and are working to rebuild our customer's trust in us for consideration of his future business.Tell us why here...
Thunderbird Aviation would like to thank Mr. [redacted] for taking the time to communicate with us and for the feedback regarding his recent visit to Thunderbird Aviation. We have tremendously valued Mr. [redacted]'s business over the years and continue to strive to provide a product that is a...
good value, high quality and completed by a well trained staff that is “best in class.” We believe we handled this situation poorly and failed to meet our standards. We are committed to continuously improving our processes to ensure that our brand is well respected and our Company thought of in a positive light, known for fair pricing, great people and most importantly, consistency across our business platforms. Working directly with the customer, we have provided the requested compensation and are working to rebuild our customer's trust in us for consideration of his future business.Tell us why here...