Thunderbird Concepts

[redacted] [redacted] Hello Revdex.com,We are here to take care of our customers, 100% I have reviewed thecorrespondence with Mr [redacted] to conclude that we have alreadyissued Mr [redacted] , per his request, a coupon credit towards anypurchase in our store Our email response was dated on May 03, at05:pm, in reply to his email request from May 02, at 8:pm.I believe that he may have missed our email reply back to him thatincluded his refund coupon that he had requested Some email systems willput our company emails into the 'spam' folder by accident.We have also spoke with Mr [redacted] on the phone about this situation Weare here to help 100% We have a toll free phone numberand we answerall email within hours M-F We absolutely, 100% care about ourcustomersI will always take care of our customers We don't know anyother way I hope this helps clear the situation We will also call Mr[redacted] again, as wellto insure that our credit has beenwell received, and Mr [redacted] is 100% taken care of.Sincerely,Aaron S*CEOThunderbird Concepts, LLC

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Thank you for contacting meI recently received a refund through ***.***

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Hello Revdex.com,We are here to take care of our customers, 100%....

 I have reviewed thecorrespondence with Mr. [redacted] to conclude that we have alreadyissued Mr. [redacted], per his request, a coupon credit towards anypurchase in our store.  Our email response was dated on May 03, 2016 at05:07 pm, in reply to his email request from May 02, at 8:12 pm.I believe that he may have missed our email reply back to him thatincluded his refund coupon that he had requested.  Some email systems willput our company emails into the 'spam' folder by accident.We have also spoke with Mr. [redacted] on the phone about this situation.  Weare here to help 100%.  We have a toll free phone number... and we answerall email within 24 hours M-F.  We absolutely, 100% care about ourcustomers. I will always take care of our customers.  We don't know anyother way.  I hope this helps clear the situation.  We will also call Mr.[redacted] again, as well.... to insure that our credit has beenwell received, and Mr. [redacted] is 100% taken care of.Sincerely,Aaron S[redacted]CEOThunderbird Concepts, LLC

Revdex.com:
I have reviewed the response made by the business, and find that this resolution is satisfactory to me.  A refund has been finalized. 
Regards,
[redacted]