Complaint: [redacted]
I am rejecting this response because: the response is a complete fabrication. I'm our opinion, Davidson gebhart does not conduct business in an ethical manner.our opinion Davidson gebhart does not conduct business in an ethical manner.
Regards,
[redacted]
[redacted]
[redacted]
[redacted]
[redacted] [redacted]Good morning. We’re writing to bring your office up to speed on the resolution on this complaint, #[redacted], for Ms. [redacted]. “We, Davidson Gebhardt Chevrolet, have repaired the Power Steering leak at no charge. Furthermore we have agreed to split the A/C bill repaired at an independent shop, 50/50.We are sending Ms. [redacted] a check in the amount of $272.40 to help offset the expense incurred by her 3 months and 4,931 miles after our initial engine repair was completed.Ms. [redacted] has verbally agreed this resolution will satisfy her complaint on 6-23-2016.” We hope this resolution closes this complaint and keeps our A+ rating with the Revdex.com in good standing. Best Regards,Scott H[redacted] Davidson-Gebhardt ChevroletSubaru of Loveland[redacted] [redacted]
[redacted]
[redacted]Email: [redacted]
6/9/2016 @ 2:30PM by phoneMs [redacted] and I (Joe Gebhardt) have discussed her complaint and agreed that Davidson Gebhardt Chevrolet would address her continued power steering leak and do our best to remedy the issue. We agreed that DG Chevy would pick up her vehicle at her residence at 5:30PM, 6/16/2016 and provide her with a loaner car.Furthermore, Ms [redacted] will provide receipts from her A/C failure repaired at another shop. I explained that we would review that repair and try to determine if our previous repair to her engine contributed to the A/C failure she experienced a few days after her visit to our store.Once the vehicle is repaired we will continue dialogue to resolve all concerns.
Complaint: [redacted]
I am rejecting this response because: the response is a complete fabrication. I'm our opinion, Davidson gebhart does not conduct business in an ethical manner.our opinion Davidson gebhart does not conduct business in an ethical manner.
Regards,
[redacted]
[redacted]
[redacted]
[redacted]
[redacted] [redacted]Good morning. We’re writing to bring your office up to speed on the resolution on this complaint, #[redacted], for Ms. [redacted]. “We, Davidson Gebhardt Chevrolet, have repaired the Power Steering leak at no charge. Furthermore we have agreed to split the A/C bill repaired at an independent shop, 50/50.We are sending Ms. [redacted] a check in the amount of $272.40 to help offset the expense incurred by her 3 months and 4,931 miles after our initial engine repair was completed.Ms. [redacted] has verbally agreed this resolution will satisfy her complaint on 6-23-2016.” We hope this resolution closes this complaint and keeps our A+ rating with the Revdex.com in good standing. Best Regards,Scott H[redacted] Davidson-Gebhardt ChevroletSubaru of Loveland[redacted] [redacted]
[redacted]
[redacted]Email: [redacted]
6/9/2016 @ 2:30PM by phoneMs [redacted] and I (Joe Gebhardt) have discussed her complaint and agreed that Davidson Gebhardt Chevrolet would address her continued power steering leak and do our best to remedy the issue. We agreed that DG Chevy would pick up her vehicle at her residence at 5:30PM, 6/16/2016 and provide her with a loaner car.Furthermore, Ms [redacted] will provide receipts from her A/C failure repaired at another shop. I explained that we would review that repair and try to determine if our previous repair to her engine contributed to the A/C failure she experienced a few days after her visit to our store.Once the vehicle is repaired we will continue dialogue to resolve all concerns.