Thunderbolt Heated Socks

1. The customer service representative at Thunderbolt is named *** ***.2. Because the temperature reached by our socks depends on the footware being worn, no guarantee was made verbally or written that the socks would achieve degrees F.3. The
socks were sent promptly via priority mail (receipt attached).4. Upon receipt of the returned socks on 1/17-1/they were tested and performed normally.5. The socks appeared to be in good resaleable condition and a refund was issued to the customer in a timely manner in accordance with our published return policy on 1/19/15.Cordially,Thunderbolt*** ***