Went to Fickling office in Macon, GA on May 5,2015,agent came to my house on next day to start process to list my home for sale. He took 2 pics of front of house and left me with a 3 page form to complete and stated he would be back in a couple of days to pick up form. Neverrrrr heard from him for over 6 weeks. When I sent an email to Fickling thru [redacted] to ask when I would get a copy of my contract, and asked why I never got a call or drop by or anything else from the agent in over 6 weeks. Next day I got a call from the agent and he said " well I tried to call you? Really? Same phone # for over 5 yrs. Oh and well I drove by one day with another agent, Really? So, did you call or maybe send a letter, or maybe send my copy of the contract agreement? No I just left it on your counter? Why would anyone sign a contract and just drop it on the counter? Did not happen. So, when he called the very next day. No ' Gee, I'm sorry. How can we fix this, we really want to sell your house" Nothing, Nada. Just the comment that Maybe I would be happier with a new agent and would follow that up with a letter stating the same. And oh by the way, " the BROKER stated that he knew the agent for a long time and he did not believe any of my statements. Why would I make stuff up? I am the one selling the house. I am assuming that the budget for Fickling does not allow for continueing education in the CUSTOMER SERVICE realm.
Went to Fickling office in Macon, GA on May 5,2015,agent came to my house on next day to start process to list my home for sale. He took 2 pics of front of house and left me with a 3 page form to complete and stated he would be back in a couple of days to pick up form. Neverrrrr heard from him for over 6 weeks. When I sent an email to Fickling thru [redacted] to ask when I would get a copy of my contract, and asked why I never got a call or drop by or anything else from the agent in over 6 weeks. Next day I got a call from the agent and he said " well I tried to call you? Really? Same phone # for over 5 yrs. Oh and well I drove by one day with another agent, Really? So, did you call or maybe send a letter, or maybe send my copy of the contract agreement? No I just left it on your counter? Why would anyone sign a contract and just drop it on the counter? Did not happen. So, when he called the very next day. No ' Gee, I'm sorry. How can we fix this, we really want to sell your house" Nothing, Nada. Just the comment that Maybe I would be happier with a new agent and would follow that up with a letter stating the same. And oh by the way, " the BROKER stated that he knew the agent for a long time and he did not believe any of my statements. Why would I make stuff up? I am the one selling the house. I am assuming that the budget for Fickling does not allow for continueing education in the CUSTOMER SERVICE realm.