Horrible company-charge double what the others charge with no customer service. I tried to contact thru email and phone but no luck. They even have fake reviews on their website-how do I know this? They claim a review rating of 4.6/5 stars from 40K+ reviews-impossible when all other review sources give them 1 star. Avoid them.
I went to purchase tickets for a Shinedown/Breaking Benjamin concert at the Mohegan Sun in Uncastelville, CT. I went directly to the venue and clicked on the Ticketmaster link. The show looked like it was selling out so I quickly chose the best seats for the amount of money I could afford and purchased them. Upon being brought to my receipt page it was not Ticketmaster, in fact it was ticket-center. The receipt claimed that I would receive an email with digital tickets and there was a phone number for customer service. I waited three days and no email. In fact I did not even get a confirmation email of my receipt. Thankfully I had taken a snapshot of it as I tend to do just in case. I called the number and they stated all sales are final etc. and that they are a third party seller which I had no intentions of buying from! There was no one to speak with, just an voicemail, which I left. A few days longer and I felt like I was being scammed. I called my bank and they stated that I had to wait for my credit card to be charged before I went through with a complaint. I waited another week and the charge was processed and a completely different number was attached to that charge on my statement. I called that number and was unable to speak to anyone, but instead got an email address. I sent and email stating that I had not gotten an email with my tickets. The response was prompt and I was told that my tickets were being re-sent. I have been checking my junk/spam folder also since purchasing the tickets. Nothing for another three days. I emailed again and got no response. I am now in process of the dispute and have had to pay for two more tickets in a completely different state because the venue is now sold out. Beware of where you are on a ticket site. This link completely made it seem like they were legitimate and part of Ticketmaster. I have since read reviews of this website and some people didn't even get tickets, or got tickets just to not be able to enter the venue.
I went to purchase tickets for a Shinedown/Breaking Benjamin concert at the Mohegan Sun in Uncastelville, CT. I went directly to the venue and clicked on the Ticketmaster link. The show looked like it was selling out so I quickly chose the best seats for the amount of money I could afford and purchased them. Upon being brought to my receipt page it was not Ticketmaster, in fact it was ticket-center. The receipt claimed that I would receive an email with digital tickets and there was a phone number for customer service. I waited three days and no email. In fact I did not even get a confirmation email of my receipt. Thankfully I had taken a snapshot of it as I tend to do just in case. I called the number and they stated all sales are final etc. and that they are a third party seller which I had no intentions of buying from! There was no one to speak with, just an voicemail, which I left. A few days longer and I felt like I was being scammed. I called my bank and they stated that I had to wait for my credit card to be charged before I went through with a complaint. I waited another week and the charge was processed and a completely different number was attached to that charge on my statement. I called that number and was unable to speak to anyone, but instead got an email address. I sent and email stating that I had not gotten an email with my tickets. The response was prompt and I was told that my tickets were being re-sent. I have been checking my junk/spam folder also since purchasing the tickets. Nothing for another three days. I emailed again and got no response. I am now in process of the dispute and have had to pay for two more tickets in a completely different state because the venue is now sold out. Beware of where you are on a ticket site. This link completely made it seem like they were legitimate and part of Ticketmaster. I have since read reviews of this website and some people didn't even get tickets, or got tickets just to not be able to enter the venue.