Ticket King Minnesota, Inc.

Dear ***,As you are checking out on our website it clearly states, "Sales tax may apply." I have attached a screenshot of our website as you are finalizing your sale These are not the seats you purchased, it is simply an example. Thank you,Kirsten

The Event The Dolan Twins was rescheduled from June 19th, to July 20th, We have no control over events getting rescheduled The original tickets that the customers purchased for this event are good for the rescheduled date Since we have no control over events being
rescheduled we do not offer refunds We only refund customers if an event is completely canceled If the customer is unable to attend the rescheduled date then they can resell the tickets on their own

The Event The Dolan Twins was rescheduled from June 19th, to July 20th, We have no control over events getting rescheduled The original tickets that the customers purchased for this event are good for the rescheduled date Since we have no control over events being
rescheduled we do not offer refunds We only refund customers if an event is completely canceled If the customer is unable to attend the rescheduled date then they can resell the tickets on their own

I am rejecting this response because:
The web page states that I authorized the amount of the total not the total plus the sales tax I appreciated your generous offer of a credit but I would prefer a refund. Thanks ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me

Dear ***,As you are checking out on our website it clearly states, "Sales tax may apply." ? I have attached a screenshot of our website as you are finalizing your sale? These are not the seats you purchased, it is simply an example.? Thank you,Kirsten

We can not offer a refund because it is the Minnesota State Tax? We have no control over the Minnesota Tax? I am sorry if you did not see that tax may be applied but it does state that on our website.? Thank you,Kirsten

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.

I am rejecting this response because:
The web page states that I authorized the amount of the total not the total plus the sales tax  I appreciated your generous offer of a credit but I would prefer a refund. Thanks [redacted]

Initial Business Response /* (1000, 5, 2015/04/14) */
Dear [redacted],
You chose FedEx standard delivery for your tickets. We did FedEx your tickets to you in a timely matter. As I explained to you on the phone, 90% of baseball tickets are e-tickets because that is how the teams decided to send...

them this year. No where on the website did it state that you would be getting hard tickets. All that it stated was that your tickets would be FedEx to you, which we did.
Thank you,
[redacted]

We can not offer a refund because it is the Minnesota State Tax.  We have no control over the Minnesota Tax.  I am sorry if you did not see that tax may be applied but it does state that on our website. Thank you,Kirsten