Ticket King

The Janet Jackson Milwaukee show is not officially cancelled, and we understand that it can be frustrating for customers who purchased ticketsOur policy regarding no refunds unless the event is cancelled has more to do with the fact that we buy tickets in the secondary market, which means we may purchase tickets from hundreds if individuals, and resell them in kindWe have no direct access to the Bradley CenterIn an effort to resolve this issue, we can make an exception in our policy and grant Ms [redacted] a refundMs [redacted] will need to return the tickets before we can issue the refund

This complaiant is based on principal not on the $or soWe have already wasted more time than it is worth and that is their hopeTicket King has admitted to charging my credit card for the tickets I agreed to and also a seporate charge for taxThey have not show where I was made aware of the additional tax chargeI can send in my credit card statment that shows the two charges they have admitted to but it seems unnecessary if they admit to itI beleive they worked with a third party vendor/ internet site as they stated but I never authorized the additional charge not was it posted on the site of purchaseThe second charge of "tax" which is in contestation and the poor customer service was from their office

We are in the process of finding the website that Mr [redacted] usedI hope to look through that website to see where the sales tax notice is displayedI should have a reply in the next hours