---------- Forwarded message ----------From: [redacted] < [redacted] @ [redacted] .***>Date: Mon, Dec 7, at 11:AMSubject: [redacted] Claim# [redacted] To: [email protected]'d like to retract my claim, the company finally made contact with me,Thankyou, [redacted]
This ticket buyer did buy a ticket through the Ticketleap platform a year ago However, her payment was processed through [redacted] As such, patron paid event organizer directly through [redacted] If she has an issue, she should contact event organizer, [redacted] , or her credit card company
Ticketleap is a platform for event organizers to sell tickets to ticket buyers It appears that this complaint is from a ticket buyer If so, they should contact the ticket seller and request a refund if they are unhappy If they are unhappy with the response from the ticket seller, they should contact Ticketleap customer support Ticketleap's customer support team answers the phone quickly and generally responds to emails in less than minutes
Tell us why here...Order Complete: $YOUR ORDER WAS SUCCESSFULLY RECEIVED AT 3/19/5:PMTHE ULTIMATE TAILGATE PARTYFri, Apr 10:AM — 7:PMUltimate Tailgate Headquarters, [redacted] Street, Detroit, MI 48226TICKETS• General Admission, [redacted] • General Admission, [redacted] • General Admission, [redacted] • General Admission, [redacted]
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved] Complaint: [redacted] I am rejecting this response because:TicketLeaps gross sales figures are irrelevant to the matter as there were no chargebacks, refunds, fraud of any kindThe lack of professionalism by its customer service and management only shows the consumer that Ticketleap is not a valuable partner in processing transactions for businessesTicketleap failed to communicate to us that there were any issues regarding the transactions and are clearly grasping at straws since they lack the business etiquette Regards, [redacted] ***
---------- Forwarded message ---------- sans-serif;">From: [redacted] < [redacted] @ [redacted] .***>Date: Mon, Dec 7, at 11:AMSubject: [redacted] Claim# [redacted] To: [email protected]'d like to retract my claim, the company finally made contact with me, Thankyou, [redacted]
---------- Forwarded message ----------From: [redacted] < [redacted] @ [redacted] .***>Date: Mon, Dec 7, at 11:AMSubject: [redacted] Claim# [redacted] To: [email protected]'d like to retract my claim, the company finally made contact with me,Thankyou, [redacted]
This ticket buyer did buy a ticket through the Ticketleap platform a year ago However, her payment was processed through [redacted] As such, patron paid event organizer directly through [redacted] If she has an issue, she should contact event organizer, [redacted] , or her credit card company
Ticketleap is a platform for event organizers to sell tickets to ticket buyers It appears that this complaint is from a ticket buyer If so, they should contact the ticket seller and request a refund if they are unhappy If they are unhappy with the response from the ticket seller, they should contact Ticketleap customer support Ticketleap's customer support team answers the phone quickly and generally responds to emails in less than minutes
Tell us why here...Order Complete: $YOUR ORDER WAS SUCCESSFULLY RECEIVED AT 3/19/5:PMTHE ULTIMATE TAILGATE PARTYFri, Apr 10:AM — 7:PMUltimate Tailgate Headquarters, [redacted] Street, Detroit, MI 48226TICKETS• General Admission, [redacted] • General Admission, [redacted] • General Admission, [redacted] • General Admission, [redacted]
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved] Complaint: [redacted] I am rejecting this response because:TicketLeaps gross sales figures are irrelevant to the matter as there were no chargebacks, refunds, fraud of any kindThe lack of professionalism by its customer service and management only shows the consumer that Ticketleap is not a valuable partner in processing transactions for businessesTicketleap failed to communicate to us that there were any issues regarding the transactions and are clearly grasping at straws since they lack the business etiquette Regards, [redacted] ***
---------- Forwarded message ---------- sans-serif;">From: [redacted] < [redacted] @ [redacted] .***>Date: Mon, Dec 7, at 11:AMSubject: [redacted] Claim# [redacted] To: [email protected]'d like to retract my claim, the company finally made contact with me, Thankyou, [redacted]