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Tier Construction

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Tier Construction Reviews (1)

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved] Complaint: [redacted] I am rejecting this response because: We cannot comment on any conversation they had with our nephew since we were not present Our nephew did feel responsible for getting our roof corrected since he was the reason we used Tier We reported the mistake within hours They were sent pictures of our roof which clearly showed the mistake The mistake was clear since our roof has black schingles and they repaired it with gray ones We don't know where they got the color from since our contract says black schingles We made several attempts to contact Tier The office # was not in service and he did not answer his cell phone We should have been more deligent with our efforts but after a few weeks gave up It is a shame that Tier has chosen to focus more on the conversations with our nephew then in the fact that the company made a mistake that obviously they do not want to correct Regards, [redacted] ***

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