Tiffany and Company

I went into Tiffany's to buy a gift for my Love. M. Tran assisted me. I know what I wanted and showed her. she said to me 'you know that cost $250.00 and she said it twice. I told her I know and I want it. my friend that was with me is white and he even felt strange/funny about how she acted towards us. after I bought my gift. I talked to the manager about M. Tran because if this is the way Tiffany's does business. this is no good.

Revdex.com:have worked directly with the client and we have come to a mutually agreed upon solutionMr [redacted] said that he was going to reach out to you to close the compliant, but offered to as well,Thank you, [redacted] ID [redacted]

Dear Revdex.com: Thank you for bringing the matter to my attention I have spoken to Ms [redacted] and have offered a resolution The client is happy no further follow up is required (ID [redacted] )Thank you, [redacted]

Revdex.com:have worked directly with the client and we have come to a mutually agreed upon solution. Mr. [redacted] said that he was going to reach out to you to close the compliant, but offered to as well,Thank you,[redacted]ID [redacted]

Dear Revdex.com:
Thank you...

for bringing the matter to my attention.  I have spoken to Ms. [redacted] and have offered a resolution.  The client is happy…no further follow up is required.  (ID [redacted])Thank you,
[redacted]

Thank you for your time and effort, this matter has been resolved after 2 months of calling Tiffany

Review: I returned a wedding gift two years ago with a gift receipt and was given a merchandise credit. I have not been able to find anything I like in the last two years nor will I. My original receipts are starting to fade because it has been so long. I have tried to find an item to buy but nothing fits my style or price range. Tiffany has their item that was returned and I am stuck with nothing. I don't believe it is fair that they are keeping the money. I was told that the only way to get a monetary value back would be on the original credit card. Again this was a wedding gift so I am NOT going to ask the person that gave this generous gift to me.Desired Settlement: I would like for Tiffany to make an exception to their return policy. I have been looking for two years and I believe that I gave it a good effort to find a replacement item.

Business

Response:

Dear Thank you for bringing the matter to my attention. I have spoken to Ms. [redacted] and have offered a resolution. The client is happy…no further follow up is required. (ID [redacted])Thank you,[redacted]