Tiffany & Co

Dear [redacted] , I just wanted to follow up with you to let you know I have reached out to the customer to work on a resolution and I am just awaiting a response Once we determine the next steps I will provide you with a final resolution letter Sincerely, [redacted] Tiffany & Co

To whom it may concern:I want to offer my apologies for the delayed response However, in regard to the complaint from [redacted] ***, we have worked with her to rectify this situation Tiffany & Cois replacing the wallet for her due to the multiple attempts and unsuccessful repairs [redacted] was very pleased with this resolution.If you should require anything additional please let me know.Sincerely, [redacted] ***