I purchased my used Yukon in February of this yearWhen I first went to look at it I was informed that the engine was making a funny noise and they wanted to look at it before they sold it After waiting weeks for them to fix it I received a call that it was ready, they had gone through and replaced the camshaft, all of the lifters and all associated seals and gasketsLess than hours after buying it the vehicle developed a very loud knocking noise, I called the dealership to let them know and they immediately sent a flatbed to come pick it up and provided me with a loaner vehicle while they fixed itAfter several days they called to tell me that a lifter had collapsed and that there was a crack in the intake manifold, which they fixed free of chargeLess than weeks after picking it up I noticed a puddle of oil in my garage, once again I brought the vehicle up to find out that the oil pan and crank seal were leaking and once again they provided me a loaner vehicle and b
I was charged for a replacement bulb that the technician broke 2/26/Initially I needed an oil change and a right front headlight I was presented with the cost of the headlight, as it was very expensive, $I was told that this is the part I needed to have a new headlight I agreed Then, I was told that the headlight blew/popped when they changed it, according to the dealership the problem was not the headlight but a ballast (3/5/18) I was then charged for the oil change and the headlight that they broke, totaling 391.00$ And I still have a bad bulb in the headlight It is not my fault that they did not know the ballast was bad (if that is the case) if not, my fault the mechanic did not know to check the ballast before changing the bulb It is not my fault if the mechanic touched the bulb with his bare hands causing it to pop I am not a mechanic I brought my vehicle to a professional to be worked onIt should not be my responsibility to pay the $for the h
I purchased my used Yukon in February of this yearWhen I first went to look at it I was informed that the engine was making a funny noise and they wanted to look at it before they sold it After waiting weeks for them to fix it I received a call that it was ready, they had gone through and replaced the camshaft, all of the lifters and all associated seals and gasketsLess than hours after buying it the vehicle developed a very loud knocking noise, I called the dealership to let them know and they immediately sent a flatbed to come pick it up and provided me with a loaner vehicle while they fixed itAfter several days they called to tell me that a lifter had collapsed and that there was a crack in the intake manifold, which they fixed free of chargeLess than weeks after picking it up I noticed a puddle of oil in my garage, once again I brought the vehicle up to find out that the oil pan and crank seal were leaking and once again they provided me a loaner vehicle and b
I was charged for a replacement bulb that the technician broke 2/26/Initially I needed an oil change and a right front headlight I was presented with the cost of the headlight, as it was very expensive, $I was told that this is the part I needed to have a new headlight I agreed Then, I was told that the headlight blew/popped when they changed it, according to the dealership the problem was not the headlight but a ballast (3/5/18) I was then charged for the oil change and the headlight that they broke, totaling 391.00$ And I still have a bad bulb in the headlight It is not my fault that they did not know the ballast was bad (if that is the case) if not, my fault the mechanic did not know to check the ballast before changing the bulb It is not my fault if the mechanic touched the bulb with his bare hands causing it to pop I am not a mechanic I brought my vehicle to a professional to be worked onIt should not be my responsibility to pay the $for the h