Tilco Vanguard

After review of the account in question, customer was advised correct information stated in City of Redding Council Policy [redacted] ***Please review our Disclosure Notice for a summary of our Utility Customer Service policies, payment and financial assistance options, billing and collection process, utility fees and charges, and other important informationThis is located on our website at reupower.com and is also accessible from the City's website at cityofredding.org We have mailed out an itemized statement as customer requested Due to the City of Redding's Privacy Policy no additional information regarding the customer's account can be released or discussed in this forum

Consumer states:REU did remove security depositAnd, I'm paying the reconnection feeIt's reasonableThis would not have been done without your help

Due to inconsistencies with Ms [redacted] ’s statements and Ms***'s account notes, Ms [redacted] will need to provide proof of residency at another location during this timeframeValid proof of residency includes a rental agreement, address on driver’s license, utility statement or other service provided with Ms [redacted] ’s name and service addressThank you

After review of the account in question, this falls into City of Redding Council Policy [redacted] ***Please review our Disclosure Notice for a summary of our Utility Customer Service policies, payment and financial assistance options, billing and collection process, utility fees and charges, and other important informationThis is located on our website at [redacted] and is also accessible from the City's website at [redacted] Due to the City of Redding's Privacy Policy no additional information regarding the customer's account can be released or discussed in this forum