On October 12, around 1pm - I reserved a bubble tent campsite through this business' websiteI had no issues with booking, and was asked for my credit card informationA disclaimer in red stated no refunds would be granted, so I double checked my information and dates, and proceeded with paymentI received email confirmations, one for the reservation and one with my receipt for 96.04$
On October 13, 2018, I make my way to this campsite from Ottawa and arrive around or in the afternoon, to find the site is closed for the seasons and the gates are closedI make my way up to the office where there is a man, presumably works there, to whom I explain my situationHe provides me with the number of ***I call *** and explain, she promises me a refund, I say that is fine and proceed to contact her by emailCome Tuesday, she explains there is not internet and I cannot be refundedI will have to wait until May or be offered a credit at their site of the same amount
On October 12, around 1pm - I reserved a bubble tent campsite through this business' websiteI had no issues with booking, and was asked for my credit card informationA disclaimer in red stated no refunds would be granted, so I double checked my information and dates, and proceeded with paymentI received email confirmations, one for the reservation and one with my receipt for 96.04$
On October 13, 2018, I make my way to this campsite from Ottawa and arrive around or in the afternoon, to find the site is closed for the seasons and the gates are closedI make my way up to the office where there is a man, presumably works there, to whom I explain my situationHe provides me with the number of ***I call *** and explain, she promises me a refund, I say that is fine and proceed to contact her by emailCome Tuesday, she explains there is not internet and I cannot be refundedI will have to wait until May or be offered a credit at their site of the same amount