Tile Tech Inc.

Thank you for the opportunity to address this situationMr*** was interested in a Toyota PriusHe did contact Toyota of La Crosse to schedule an appointment to look at the vehicleAt the time of the appointment, however, Toyota of La Crosse had determined that parts were not then
available to repair an open safety recall on the vehicle, and that the vehicle was not ready for resaleMr*** was given the opportunity to look at other vehicle options and was told that he could be contacted once the Toyota Prius was ready for resaleUnfortunately, Mr*** was not interested in either optionToyota of La Crosse appreciates that Mr*** brought his concern to our attentionWe apologize for any inconvenience, and we have also sent him a $Kwik Trip gas/gift cardToyota of La Crosse truly values its customers and again, we thank the Revdex.com the opportunity to address this situation

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
I really apritiated your time and effort to help me out in this situation against a biggest car corporation in world. I would feel better if they were offer me a 50 $ gift card or something like that at my visit .but all they did was to tell me sorry and act arrogant and not feeling true lily guilty for their mistake.Yes they said they will fix the car witch will take between 3-6 months .yes 3-6 months .and when I asked if they have similar car at similar price -they said that they don't .so the manager is simply lying .50 $ gift card is an half hour of labor by their mechanics .I spend 8 hours driving and way over 50 dollars of gas and my car amortization driving over 400 ml. So they should stand behind their name as s Toyota dealership and make their Toyota costumers feel happy and valiuble as they all talk about in their comersials on TV .I was not made feel like that .I felt dissapoited and not serve with respect .Even more -I get the arrogant and disrespectful costumer service . Now after I read the Manager answer I feel like I was totaly right in my first impression with this dealership. When you make mistake -like we all do -you have to fix it and make me feel to come back as a Toyota Prius owner for more then 5 years .I still have 2 Prius but I really trully  feel  like Toyota does not deserve someone like me .I made many people buy a Prius .hope to get a normal at least 100 $ gift card for my gas and time spend because someone did not do his job he gets paid .Thanks Regards,
[redacted]

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

Thank you again for the opportunity to address this situation. We understand that Mr. [redacted] is not interested in being a Toyota of La Crosse customer and we think that is a satisfactory solution. We’re again sorry to hear Mr. [redacted] was not satisfied with the $50 Kwik Trip gas/gift card we provided. And again, we apologize for any inconvenience. Toyota of La Crosse appreciates that the Revdex.com brought Mr. [redacted]’s concerns to our attention. However, in light of Mr. [redacted]’s repeated personal attacks, we respectfully submit that such attacks are wholly unfounded, do not reflect the experience of our many valued customers and are damaging to our employees and valued customers. At this time, we will consider this matter closed with no additional responses to follow.