Tile Time

Review: In August 2014 we entered into a contract with [redacted], Tile Time, to redo flooring for two apartments. Both were to be done in August 2014 so we could rent the apartments. Tile Time partially finished one apt. and then took out flooring in the other apt. At that time (August 2014) [redacted] got another job to do a new house project and told us he would not complete our job because he got a job that he was paid more. He left us with one apartment partially finished and another apartment not completed at all. Tile Time is not a responsible company at all. Beside leaving us without our apartments completed [redacted] uses inappropriate language with his customers. I have a recording of [redacted]'s inappropriate language if you would want to listen. I would never recommend him at all. Also, he leaves a mess in your home and has no respect for your property. He comes to the project unprepared and without coverings for cupboards or surfaces. He starts late and putzes all day long and does not leave your home until late at 7:30 p.m.Desired Settlement: I would like to see Tile Time pay us for lost rent as he promised it would be done in August 2014. We had to find another contractor to complete the job [redacted] started and everyone was very busy. To leave a customer with a partially finished project so he could take a job that he makes more money is unacceptable. He does not have a clue how to treat customers. Tile Time should not be on Revdex.com and if he is then an F rating would be appropriate.

Business

Response:

I am providing you with a comment on this matter for thecomplaint that you received form [redacted] for the flooringinstallation at [redacted]I, [redacted] flooring told [redacted]that I would install flooring for Apt 2 at [redacted] with theunderstanding and consent from [redacted] that I would do it as a fillerbecause my schedule was to tight and [redacted] agreed to those circumstances.[redacted] and I had agreed on a verbal contract so there was no writtencontract so therefore there was never a deadline to meet. During the durationof the job [redacted] would consistently call me and ask me when I was comingover to do the job. I would go to the apt in the afternoon and work until 8:00PM in which I needed to respect quiet time for the other tenants. I saw[redacted] and his wife on Sunday, August 24,2014 at [redacted] and he said to me in the presence of my wife and[redacted] daughter" Don't you think you should get your F[redacted] A**back and finish my apartment?" I called him the following day (Monday,August 25,2014 ) and told [redacted] that he would have to find someoneelse to do Apt 4 because I was not going to tolerate with his foullanguage especially in front of my family. For someone who owns abusiness himself ( [redacted]) you would think that he wouldhave dignity and treat someone else the way you would want to be treated.[redacted] said that he wanted me to do Apt 4 because he liked my workmanshipand could not fmd anybody else with the same quality. [redacted] continuallytried to get me to bring my prices down to nearly nothing and use foullanguage. I finished Apt 2 and he paid me 656.00 on August 20, 2014and I feel that he would have not even considered paying me in full ifthe work was not done in Apt. 2.I feel that I should not be responsible for his lost rent in Sept. 2014because I never promised [redacted] that I would have Apt 4 completed andIn fact I never even charged him for tearing out the existing flooring anddisposing of it after he told me he would help me. I gave him ample warningthat I was not interested in doing anymore work for him.I have numerous satisfied customers and returning customers thatcan not say enough positive comments about my workmanship andvalue. I, also, have numerous referalls that keep my business successfulafter 15 years and I value all of them. Thank you for all your continuedsupport.Thank you for your time in this matter.

Business

Response:

After reviewing the complaint from [redacted] and [redacted]for the second time after no resolution has occurred. I am beingtuthfull in my response on my account. In my opinion, Mr [redacted]was not satisfied with the result from the State of Wisconsin sohe has decided to take a different approach to repeatly try andslander my company name so that is why he submitted a complaintwith the Revdex.com. I am in excellent standing with the store that he hastried to slander by name in and in fact, have been told by the managerthat I am the "Best Installer that he has on file".There was never a written contact so therefore there is no startor completion date for the flooring in the duplex. Mr. [redacted] shouldbe grateful that he found another installer considering his reputationand was able to fmd a renter in that time frame.

Consumer

Response:

I am receipt of the response from Tile Time, [redacted]. His letter is false. We agreed in a verbal contract that our apartment on [redacted] would be completed by the end of August. There was no agreement that we would be filler, which would make no sense to us as we wanted the apartment complete to rent by August.