Tilton's Automotive Service

Mr. [redacted],Please accept my apology for the for the delay of the repair to your speedometer. We have received the speedometer cable, however, an investigation with the parts we currently have, I believe at this time that my technician reinstalled the original speedometer geared combination which...

would not correct the problem. This is an internal failure of communication with my technician. I wish to have the opportunity to fix the speedometer. May we call you for a return appointment? I will need the car for 2 days and we will provide alternative transportation while we have your vehicle. Thanks,Tiltons Automotive Service614-547-0685

I reviewed the response made by the business in reference to complaint ID [redacted], and find the resolution is satisfactory to me.

Thank you for bringing this to our attention. We've reached out to our customer and apologized for the inconvenience. We've reached a resolution. We hope our client's trust had been regained and that he will use us again in the future.