Tim Burgess

I am rejecting this response because: I am rejecting this response because [redacted] has yet to accept responsibility or offer any type of resolutionThe industry standard is that whenever wood will be in the elements, primer and paint has to be appliedThe pictures that I previously sent show clearly that there was no primer on the woodIt was painted only after the patio cover was builtThe paint was quite thin; it looks like only one coatThe twisted wood show bare wood; there was absolutely no preparation of the wood prior to placement on the building***'s response makes it very clear that he performed subpar work -below even the average levelHis response stated that people in the construction trade know that 2x3s are known to twist and warpWell then the contractor would know how to prepare the wood so that it would last beyond three monthsThree months!! His verbal contract is just as binding as the writtenAnd he told me that contractors who don't prime each piece and don't use screws aren't doing their job rightWell, that's descriptive of ***'s workPriming and painting of each piece of wood, and using screws was the agreed-upon contractHe did not live up to his agreed-upon contract Since the job was not done according to what he described would be done, he's reneging on his contractIf doing the job the right way would have been too expensive, he should not have offered the job at the price he didThere are business and professional codes that he did not live up to on this jobHe is obligated to perform all work according to industry standards, meaning all boards have to be protected from the weather by priming and painting and then fastening them in such a way that they would not easily fall apartWe will suffer material damage with the wood set up as it isHe did not live up to the agreed-upon contractEven the nails that he used do not properly attach the cross pieces to the structure; they are too short, he used an improper size (you can see the ends of the nails in the pictures previously provided), and they were not galvanized, which is necessary for a structure standing in the elements [redacted] says he was at the job site 80% of the ***eHe was notHis brother and nephew did the 80%; [redacted] was there at the beginning of the work, then left to begin a remodel [redacted] wasn't even there to receive the final paymentHis brother, ***, signed for the receipt of the final check The next thing in ***’s response concerns his license and business nameI checked the CSLB again and his bond has been processed, the suspension on his license has been liftedThe Revdex.com refers to this complaint as pertaining to MrFix ItAgain, I hired Burgess ConstructionSince [redacted] has discarded that business name, I prefer to assign the complaint to [redacted] Burgess, license # [redacted] To address ***’s comment that my husband supposedly warned him that I’m hard to please, [redacted] has either confused himself or is deliberately trying to obfuscate againThat conversation wasn’t my husband speaking to [redacted] about me, but me speaking to [redacted] about my mother-in-law, for whom the patio cover was builtNot cool, ***Not cool [redacted] has yet to offer any type of resolution Instead, he has denied, lied, and obfuscatedMy original appeal for resolution asked for [redacted] to perform the repair in conformity to the contract and his assurancesI rescind that option and ask for [redacted] to pay the amount necessary to have the repair done by someone elseI don’t feel comfortable anymore to have him around How long will this volleying of responses continue? What is the next step?

Please contact me if you did not receive this fileThanks ***

I am rejecting this response because:
I am rejecting this response because
[redacted] has yet to accept responsibility or offer any type of resolution. The
industry standard is that whenever wood will be...

in the elements, primer and
paint has to be applied. The pictures that I previously sent show clearly
that there was no primer on the wood. It was painted only after the patio cover
was built. The paint was quite thin; it looks like only one coat. The twisted
wood show bare wood; there was absolutely no preparation of the wood prior to
placement on the building. [redacted]'s response makes it very clear that he
performed subpar work -below even the average level. His response stated
that people in the construction trade know that 2x3s are known to twist and
warp. Well then the contractor would know how to prepare the wood so that it
would last beyond three months. Three months!! His verbal contract is
just as binding as the written. And he told me that contractors who don't prime
each piece and don't use screws aren't doing their job right. Well, that's
descriptive of [redacted]'s work. Priming and painting of each piece of wood, and
using screws was the agreed-upon contract. He did not live up to his
agreed-upon contract. 
 
Since the job was not done according
to what he described would be done, he's reneging on his contract. If doing the
job the right way would have been too expensive, he should not have offered the
job at the price he did. There are business and professional codes that he did
not live up to on this job. He is obligated to perform all work according to
industry standards, meaning all boards have to be protected from the weather by
priming and painting and then fastening them in such a way that they would not
easily fall apart. We will suffer material damage with the wood set up as it
is. He did not live up to the agreed-upon contract. Even the nails that he
used do not properly attach the cross pieces to the structure; they are too
short, he used an improper size (you can see the ends of the nails in the
pictures previously provided), and they were not galvanized, which is necessary
for a structure standing in the elements.
 
[redacted] says he was at the job site 80% of
the [redacted]e. He was not. His brother and nephew did the 80%; [redacted] was there at the
beginning of the work, then left to begin a remodel. [redacted] wasn't even there to
receive the final payment. His brother, [redacted], signed for the receipt of the
final check. 
 
The next thing in [redacted]’s response
concerns his license and business name. I checked the CSLB again and his bond
has been processed, the suspension on his license has been lifted. The Revdex.com
refers to this complaint as pertaining to Mr. Fix It. Again, I hired Burgess
Construction. Since [redacted] has discarded that business name, I prefer to assign
the complaint to [redacted] Burgess, license #[redacted]. 
 
To address [redacted]’s comment that my
husband supposedly warned him that I’m hard to please, [redacted] has either confused
himself or is deliberately trying to obfuscate again. That conversation wasn’t
my husband speaking to [redacted] about me, but me speaking to [redacted] about my
mother-in-law, for whom the patio cover was built. Not cool, [redacted]. Not cool.
 
[redacted] has yet to offer any type of resolution.
Instead, he has denied, lied, and obfuscated. My original appeal for resolution
asked for [redacted] to perform the repair in conformity to the contract and his
assurances. I rescind that option and ask for [redacted] to pay the amount necessary
to have the repair done by someone else. I don’t feel comfortable anymore to
have him around.
 
How long will this volleying of
responses continue? What is the next step?

Please contact me if you did not receive this file. Thanks [redacted]

Second response to complaint