I am rejecting this response because: Yes we did receive the refund of $10,The only reason we received the refund was due to a complaint filed with [redacted] against [redacted] reprinted the Notice with different wording, something that Tim Lewis Communities refused to do, even after several requests, asking them to please change the wording that was misleading, not only to us, but to everyone reading that Notice, but kept on refusingThey stopped communicating with us, and not responding to my emailsThis is not the way to conduct, and do businessYes we did sign the Notice under pressure by The Sales ManagerOur goal was trying to get a full refund of over $17,000, because the way we were treated: Threatened after a few days signing the contract ( cancelling the whole thing on us)Failing to appear on an appointment made by the Sales Manager, ( after driving from San Diego County to Sparks, NV)We acted in good faithIf our home did not sell on time, was not tensional, it was out of my controlMs [redacted] even suggested that we repaint all interior walls to neutral colors, ($3,to 4,000)We were always under pressure from the Sales Manager, demanding thingsAfter I confronted him, he said it was not his doing, but his boss, ( [redacted] )We have purchased over homes, in Illinois, in Virginia, and CaliforniaThis would have been our 6th, and never experienced the ordeals we have had with Tim Lewis CommunitiesWe still believe that we should get the balance of our deposit because of the treatment received by the builder
Dear Sir or Madam: The above issue has been resolved to our satisfaction, so we would like to withdraw the above complaint. Thank you for your time. Sincerely, *** ***
Business Bureau:
I have reviewed the response made by the business in reference to my concern, and find that this resolution is acceptable to me.
Business agreed to work with me in setting appointments. So far I got dishwasher fixed and waiting for other appointments. Hope I wont have to re-open this or raise another request for this business in future. Thanks[redacted]
I have already been in contact with Mr. [redacted] just prior to this complaint. We are working with Mr. [redacted] to resolve his warranty issues and will continue to do so until his warranty repairs are complete. [redacted]Tim Lewis CommunitiesDirector of Customer Care
I am rejecting this response because: Yes we did receive the refund of $10,000. The only reason we received the refund was due to a complaint filed with [redacted] against [redacted] reprinted the Notice with different wording, something that Tim Lewis Communities refused to do, even after several requests, asking them to please change the wording that was misleading, not only to us, but to everyone reading that Notice, but kept on refusing. They stopped communicating with us, and not responding to my emails. This is not the way to conduct, and do business. Yes we did sign the Notice under pressure by The Sales Manager. Our goal was trying to get a full refund of over $17,000, because the way we were treated: Threatened after a few days signing the contract ( cancelling the whole thing on us). Failing to appear on an appointment made by the Sales Manager, ( after driving from San Diego County to Sparks, NV). We acted in good faith. If our home did not sell on time, was not tensional, it was out of my control. Ms. [redacted] even suggested that we repaint all interior walls to neutral colors, ($3,000 to 4,000). We were always under pressure from the Sales Manager, demanding things. After I confronted him, he said it was not his doing, but his boss, ([redacted]). We have purchased over 5 homes, in Illinois, in Virginia, and California. This would have been our 6th, and never experienced the ordeals we have had with Tim Lewis Communities. We still believe that we should get the balance of our deposit because of the treatment received by the builder.
In regarding of complaint ID [redacted]: "All resident's vehicles parked on the premises must have parking permit stickers" To obtain parking permit sticker, please fill out the information below with current [redacted]-registration. Maximum two (2) parking stickers per apartment . All...
vehicles must be operable and registered with the office. Effective Immediately. If your permit is lost, stolen or misplaced it may be replaced for $75.00 per permit. If a new car is purchased the old sticker must be returned to receive a new parking permit at no cost. A tow company will randomly check the premises at any time during day and night. Any vehicles violating the rules, the policy or rental agreement shall be deemed illegally parked and may, with or without notice, be towed and stored at resident's risk and expense. We have photos and the report from the towing company, showing that this vehicle does not have a parking permit sticker. Thank you [redacted]Property Manager
The buyer has agreed to and has now received the $10,000 good faith deposit per the sales agreement. He has signed off on the $7,755 option deposit monies to be retained by Seller per the Sales Agreement. Please let us know if you need anything on letter head or if this will suffice as official...
response.Thank you,[redacted]Director of Sales and Marketing
I am rejecting this response because: Yes we did receive the refund of $10,The only reason we received the refund was due to a complaint filed with [redacted] against [redacted] reprinted the Notice with different wording, something that Tim Lewis Communities refused to do, even after several requests, asking them to please change the wording that was misleading, not only to us, but to everyone reading that Notice, but kept on refusingThey stopped communicating with us, and not responding to my emailsThis is not the way to conduct, and do businessYes we did sign the Notice under pressure by The Sales ManagerOur goal was trying to get a full refund of over $17,000, because the way we were treated: Threatened after a few days signing the contract ( cancelling the whole thing on us)Failing to appear on an appointment made by the Sales Manager, ( after driving from San Diego County to Sparks, NV)We acted in good faithIf our home did not sell on time, was not tensional, it was out of my controlMs [redacted] even suggested that we repaint all interior walls to neutral colors, ($3,to 4,000)We were always under pressure from the Sales Manager, demanding thingsAfter I confronted him, he said it was not his doing, but his boss, ( [redacted] )We have purchased over homes, in Illinois, in Virginia, and CaliforniaThis would have been our 6th, and never experienced the ordeals we have had with Tim Lewis CommunitiesWe still believe that we should get the balance of our deposit because of the treatment received by the builder
Revdex.com:
I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me
Dear Sir or Madam: The above issue has been resolved to our satisfaction, so we would like to withdraw the above complaint. Thank you for your time. Sincerely, *** ***
Better...
Business Bureau:
I have reviewed the response made by the business in reference to my concern, and find that this resolution is acceptable to me.
Business agreed to work with me in setting appointments. So far I got dishwasher fixed and waiting for other appointments. Hope I wont have to re-open this or raise another request for this business in future. Thanks[redacted]
I have already been in contact with Mr. [redacted] just prior to this complaint. We are working with Mr. [redacted] to resolve his warranty issues and will continue to do so until his warranty repairs are complete. [redacted]Tim Lewis CommunitiesDirector of Customer Care
I am rejecting this response because: Yes we did receive the refund of $10,000. The only reason we received the refund was due to a complaint filed with [redacted] against [redacted] reprinted the Notice with different wording, something that Tim Lewis Communities refused to do, even after several requests, asking them to please change the wording that was misleading, not only to us, but to everyone reading that Notice, but kept on refusing. They stopped communicating with us, and not responding to my emails. This is not the way to conduct, and do business. Yes we did sign the Notice under pressure by The Sales Manager. Our goal was trying to get a full refund of over $17,000, because the way we were treated: Threatened after a few days signing the contract ( cancelling the whole thing on us). Failing to appear on an appointment made by the Sales Manager, ( after driving from San Diego County to Sparks, NV). We acted in good faith. If our home did not sell on time, was not tensional, it was out of my control. Ms. [redacted] even suggested that we repaint all interior walls to neutral colors, ($3,000 to 4,000). We were always under pressure from the Sales Manager, demanding things. After I confronted him, he said it was not his doing, but his boss, ([redacted]). We have purchased over 5 homes, in Illinois, in Virginia, and California. This would have been our 6th, and never experienced the ordeals we have had with Tim Lewis Communities. We still believe that we should get the balance of our deposit because of the treatment received by the builder.
In regarding of complaint ID [redacted]: "All resident's vehicles parked on the premises must have parking permit stickers" To obtain parking permit sticker, please fill out the information below with current [redacted]-registration. Maximum two (2) parking stickers per apartment . All...
vehicles must be operable and registered with the office. Effective Immediately. If your permit is lost, stolen or misplaced it may be replaced for $75.00 per permit. If a new car is purchased the old sticker must be returned to receive a new parking permit at no cost. A tow company will randomly check the premises at any time during day and night. Any vehicles violating the rules, the policy or rental agreement shall be deemed illegally parked and may, with or without notice, be towed and stored at resident's risk and expense. We have photos and the report from the towing company, showing that this vehicle does not have a parking permit sticker. Thank you [redacted]Property Manager
The buyer has agreed to and has now received the $10,000 good faith deposit per the sales agreement. He has signed off on the $7,755 option deposit monies to be retained by Seller per the Sales Agreement. Please let us know if you need anything on letter head or if this will suffice as official...
response.Thank you,[redacted]Director of Sales and Marketing