Tim Nolan's Tree Service

Due to an error on our part when we quoted what needed to be paid for the title to be released, we did not include the full amount that was owedHis wife, who is joint on the title, had another obligation that should have been added to payoff quote before release of our lien Because we quoted the incorrect amount in the case we will release the title, but the obligation under his wife’s name is still a valid amount due and we will pursue collection until paid in full

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and I accept it

Initial Business Response /* (1000, 7, 2016/05/20) */
Contact Name and Title: Judy H*** VP of Risk Mgt
Contact Phone: XXX-XXX-XXXX
Contact Email: ***@summitcu.org
CASE #XXXXXXXX
The negative balance of $that is being reported to the credit bureau is correctThis balance is from a
negative checking account that was charged off in February The reason this is just now being reported is we recently discovered that a certain types of charged off checking accounts were not being reported to the credit bureauIn April we corrected this error and these accounts started being reported and that is why this account did not show on this member's credit bureau report till that time
The balance showing is owed to Summit Credit UnionI have included copies of the members statements (from XX-XX-XXXX thru X-XX-XXXX as well as a current statement from the first quarter of 2016) which shows when the account went negative in and that the balance is still owedI have also included the letters that were sent to this member in 2011, which state "we may report information about your account to the credit bureausIf you look at the letters and the statements you will notice the member was negative a total of $However, when a member does not pay off the negative balance, before we charge off the account, we move all available funds and reverse any fees in order to reduce our lossThat is why the balance being reported is $instead of the $If a member wants to make restitution we only ask that they pay the reported amount but, if they want services back with the credit union they would have to pay the fees that were reversed as we do not provide services if we take a loss
The member states, "That she noticed that this alleged account is showing to be Re-Aged which is a direct violation of the FCRAIt is illegal for a creditor to change the "purge from " date on a negative credit listing, causing it to remain on a consumer's credit report longer than allowed by federal lawThis is an Illegal practice by Summit Credit Union which is direst violation of the FCRA"Per our attorney, we have years to report this to the credit bureauOnly after years would this have to be removed from being reportedSince this account was charged off in Februarys 2011, it will still be reported up until February unless it is paid prior to that date
The member stated that the "purged from" and Re-Aging date were incorrect in the report from April We have called Equifax and also address the same complaint in E-Oscar to insure that the reporting is correct and accurate
If you have any questions or need additional information, please contact us

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and I accept it

Initial Business Response /* (1000, 8, 2015/12/11) */
Contact Name and Title: Carol N*** EVP/COO
Contact Phone: XXX-XXX-XXXX
Contact Email: ***@summitcu.org
Unfortunately, the loan officer did not disclose to the underwriter that the full time income was through a Temp Service and there is
no guarantee of continued employmentThis, combined with the fact that the member had only been on the job for less than two months, the income could not be usedOnce this was discovered, the loan was no longer affordable and was deniedThis was carefully explained to the member

Due to an error on our part when we quoted what needed to be paid for the title to be released, we did not include the full amount that was owedHis wife, who is joint on the title, had another obligation that should have been added to payoff quote before release of our lien.
Because we quoted the incorrect amount in the case we will release the title, but the obligation under his wife’s name is still a valid amount due and we will pursue collection until paid in full