Initial Business Response /* (1000, 5, 2017/12/01) */
Homeowner erroneously provided wrong set of plans for my company to submit bid uponI submitted bid based on the wrong set of plans providedWe entered contract based on that bid, although homeowner was aware that they had changed plansOnce
at the job site, I realized that there was something wrong with the plans provided to meI contacted homeowner and that was the first time homeowner gave me the right plansUpon my review of the right plans, I realized that my bid had to changeIn some areas it went down, in most others, it went up due to the nature of the changes done by homeownerThey accused of overcharging based on these changes not being incorporated into the original contract, but they could not be in the original contract when I was provided the wrong plans
Based on the above, homeowners were refusing to pay the remainder of my bill, and continuously asked me to do all their changes for free, as if it was the business's faultWe refused to do more labor for free and this complaint was filed when we firmly demanded our full paymentWe believe that avoidance of making payment was the only reason this complaint was filed with accusations of incompetence etceteraThe business passed two framing inspectionsThe state, county, and city get to control quality in my industry, and we have passed requisite inspections with flying colorsThe unsupervised accusation is another lieAshworth is a licensed contractor in good standing and all employees are properly trained and supervised as is evident by Ashworth's license in good standing
We notice that the complainant did not mention in its complaint that they had not made final and full paymentDue to legal action, they have finally paid in fullAshworth stands behind the quality of its work, its employees, and its pricingThe complainants received a quality job at a discounted price that passed two inspections
Initial Business Response /* (1000, 5, 2017/12/01) */
Homeowner erroneously provided wrong set of plans for my company to submit bid uponI submitted bid based on the wrong set of plans providedWe entered contract based on that bid, although homeowner was aware that they had changed plansOnce
at the job site, I realized that there was something wrong with the plans provided to meI contacted homeowner and that was the first time homeowner gave me the right plansUpon my review of the right plans, I realized that my bid had to changeIn some areas it went down, in most others, it went up due to the nature of the changes done by homeownerThey accused of overcharging based on these changes not being incorporated into the original contract, but they could not be in the original contract when I was provided the wrong plans
Based on the above, homeowners were refusing to pay the remainder of my bill, and continuously asked me to do all their changes for free, as if it was the business's faultWe refused to do more labor for free and this complaint was filed when we firmly demanded our full paymentWe believe that avoidance of making payment was the only reason this complaint was filed with accusations of incompetence etceteraThe business passed two framing inspectionsThe state, county, and city get to control quality in my industry, and we have passed requisite inspections with flying colorsThe unsupervised accusation is another lieAshworth is a licensed contractor in good standing and all employees are properly trained and supervised as is evident by Ashworth's license in good standing
We notice that the complainant did not mention in its complaint that they had not made final and full paymentDue to legal action, they have finally paid in fullAshworth stands behind the quality of its work, its employees, and its pricingThe complainants received a quality job at a discounted price that passed two inspections