Our Controller was out of the country for the month of August, she handles all the forwarding of documentsDue to privacy laws and personal information, all documents are locked up in a secure filing cabinet with very limited allowable access (yes, even monkeys are denied access)Ms [redacted] will receive hers within a week.The trade in value of her car was $ [redacted] ** [redacted] [redacted] *** [redacted]
Complaint: [redacted] I am rejecting this response because: I fully told Marve that there was no way that I could afford the payments and he told me that he would call me the next day to see what he could doI then received a call to accept the vehicle or not, I then asked what about the trade in and was told to let the other vehicle go into reposition because I would have good credit with the future bank of the new vehicle [redacted] I was very uneasy about the vehicle and asked if eddies auto was picking up the other vehicle and they told me after I signed for it, it was my responsibility and that since I read the documents and signed it was no longer there responsibilityEddies auto did contact me for pictures to see if it can be sold but at the same time the bank of [redacted] has bein phoning for there payments and I cannot afford to pay for both its a bad predicament iam in and I'm trying to find a solution Sincerely, [redacted]
Our Controller was out of the country for the month of August, she handles all the forwarding of documentsDue to privacy laws and personal information, all documents are locked up in a secure filing cabinet with very limited allowable access (yes, even monkeys are denied access)Ms [redacted] will receive hers within a week.The trade in value of her car was $ [redacted] ** [redacted] [redacted] *** [redacted]
Complaint: [redacted] I am rejecting this response because: I fully told Marve that there was no way that I could afford the payments and he told me that he would call me the next day to see what he could doI then received a call to accept the vehicle or not, I then asked what about the trade in and was told to let the other vehicle go into reposition because I would have good credit with the future bank of the new vehicle [redacted] I was very uneasy about the vehicle and asked if eddies auto was picking up the other vehicle and they told me after I signed for it, it was my responsibility and that since I read the documents and signed it was no longer there responsibilityEddies auto did contact me for pictures to see if it can be sold but at the same time the bank of [redacted] has bein phoning for there payments and I cannot afford to pay for both its a bad predicament iam in and I'm trying to find a solution Sincerely, [redacted]