Tim Walford Roofing Inc

Ok so I missed some its hr plus materials make appointment

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
TWalford removed our old shingles and felt at least 2' back on the entire perimeter of home to replace all our bad wood. 11-1-at 10:am TWalford Text and Two pictures show the new Eave he nailed into the dry rot Rafter tail. ***, Termite man found one board with dry rot. It is at the front of the house above bathroom window. Needs about inches cut off and new 2Xnailed on like *** did on south side of our house. Thanks, *** 1-1-14 at 10:46am Telephone Call from TWalford about Text and Two pictures show new Eave he nailed into the dry rot Rafter tail. TWalford said, put Bondo on it. *** said, what about contract, TWalford interrupts, he would need to remove .... We would need to pay all ..... TWalford telephone call indicated, he was not honoring his written warranty, 'all work guaranteed for year'. This is why filed Complaint on 11-1-14. We thought your intervention, would inspire him to 'Honor His Warranty and Fix His Incomplete Work'. Refer to 11-1-Text about *** did on south side of our house. We feel our additional information supports, Truth in our Complaint. During our project, Exact Same Incomplete Work happened. We noticed he missed replacing two dry rot Rafter tails, on the south side of house. These dry rot Rafter tails did have our old shingles and felt removed from them. And, he had nailed new Eaves into the two dry rot Rafter tails. Also, he had nailed new Felt and new Shingles into all the boards. He wanted to put Bondo on the two dry rot Rafter tails. We had to stand VERY FIRM about replacing the two dry rot Rafter tails. Only then, he removed the new Felt and new Shingles, and replaced the two dry rot Rafter tails. Too, we owed him over $3,
***
*** *** *** ***

First we did not rip roof down to wood. And the wood I replace on the edge & faca was replace at T&M. After I was done they called in termite guy of course if you poke around long enough you will find more bad wood. I was ask to come back but I was bizzy & I try to call them several...

times & tex. No response and I never saw the spot they were talking about.Tim Walford Pres.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
[T. Wolford's five (5) months later reply, is what he should have said in telephone call with [redacted] on 11-1-14.   We do not trust him to do this work, because of his unprofessional behavior towards us.    We hope our experience will be available for clients to have awareness. ]
Regards,
[redacted] [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
T. Walford removed our old shingles and felt at least 2' back on the entire perimeter of home to replace all our bad wood. 
11-1-14 at 10:30 am T. Walford Text and Two pictures show the new Eave he nailed into the dry rot Rafter tail.     [redacted],  Termite man found one board with dry rot.  It is at the front of the house above bathroom window.  Needs about 8 inches cut off and new 2X4 nailed on like [redacted] did on south side of our house.     Thanks, [redacted]    
1-1-14 at 10:46am Telephone Call from T. Walford about Text and Two pictures show new Eave he nailed into the dry rot Rafter tail.     T. Walford said, put Bondo on it.   [redacted] said, what about contract,   T. Walford interrupts, he would need to remove ....  We would need to pay all .....                     
T. Walford telephone call indicated, he was not honoring his written warranty, 'all work guaranteed for 1 year'.   This is why filed Complaint on 11-1-14.   We thought your intervention, would inspire him to 'Honor His Warranty and Fix His Incomplete Work'. 
Refer to 11-1-14 Text about [redacted] did on south side of our house.   We feel our additional information supports, Truth in our Complaint.   During our project, Exact Same Incomplete Work happened.   We noticed he missed replacing two dry rot Rafter tails, on the south side of house.  These dry rot Rafter tails did have our old shingles and felt removed from them.    And, he had nailed new Eaves into the two dry rot Rafter tails.   Also, he had nailed new Felt and new Shingles into all the boards.    He wanted to put Bondo on the two dry rot Rafter tails.     We had to stand VERY FIRM about replacing the two dry rot Rafter tails.   Only then, he removed the new Felt and new Shingles, and replaced the two dry rot Rafter tails.   Too, we owed him over $3,200.00
[redacted]
[redacted]