I am rejecting this response because: It's true that poor language was exchange by both parties I emphasize the word bothThis dispute is no longer a question of language or the quality of workmanship but rather fulfillment of a contract I personally don't care how doors have been built for years, that is not my problemWhat is the problem is that I ordered solid wood furniture and didn't get itThe truth is that after checking with a UPS shipping specialist I was told that they never received a package from timber creek with my name and address I was also informed that the tracking number Bryan sent me was never used for any package...everUPS issued me a reference number to prove itThat's a factAnd yes, after UPS assured me that no package was ever picked up or in route to me I did become frustrated and worried that I was being misledI'm sure you can understand thatI say let's be honorable, grown men and simply mail the doors and slide that Bryan says he has already made I am not interested in playing any ticky-tacky, he said she said games I am simply asking for the two solid wood doors and a replacement drawer slide that I have already been promised by Bryan It seems like an obvious, fair and simple solution to me
I am rejecting this response because: As Bryan [redacted] already posted to Revdex.com that he will have the items shipped back to him and he will refund our money, we are looking to have him coordinate a date to return the items We are available from May to May to have the items returned Please let us know what date your third party shipper can arrange to pick the items up We are more than happy to make those arrangements if Bryan will provide us with his third party shipper phone number My husband did in fact call on April from our home phone and received no response backOur email of April to Bryan and Bryan's response back to us on April clearly indicates that We are not interested in a back and forth game of returning these items with Bryan This is pretty simple [redacted]
I am rejecting this response because: It's true that poor language was exchange by both parties I emphasize the word bothThis dispute is no longer a question of language or the quality of workmanship but rather fulfillment of a contract I personally don't care how doors have been built for years, that is not my problemWhat is the problem is that I ordered solid wood furniture and didn't get itThe truth is that after checking with a UPS shipping specialist I was told that they never received a package from timber creek with my name and address I was also informed that the tracking number Bryan sent me was never used for any package...everUPS issued me a reference number to prove itThat's a factAnd yes, after UPS assured me that no package was ever picked up or in route to me I did become frustrated and worried that I was being misledI'm sure you can understand thatI say let's be honorable, grown men and simply mail the doors and slide that Bryan says he has already made I am not interested in playing any ticky-tacky, he said she said games I am simply asking for the two solid wood doors and a replacement drawer slide that I have already been promised by Bryan It seems like an obvious, fair and simple solution to me
I am rejecting this response because: As Bryan [redacted] already posted to Revdex.com that he will have the items shipped back to him and he will refund our money, we are looking to have him coordinate a date to return the items We are available from May to May to have the items returned Please let us know what date your third party shipper can arrange to pick the items up We are more than happy to make those arrangements if Bryan will provide us with his third party shipper phone number My husband did in fact call on April from our home phone and received no response backOur email of April to Bryan and Bryan's response back to us on April clearly indicates that We are not interested in a back and forth game of returning these items with Bryan This is pretty simple [redacted]