Timberbrook

Initial Business Response / [redacted] (1000, 5, 2017/10/19) */ On behalf of the Timberbrook Management Team, I extend to you my apologies for the unacceptable wait time for your reported attempts to collect your return deposit First and foremost please be informed that as of October 10th, your return deposit has been placed in the mail for deliveryWe recognize that communication is essential to meet the needs of our tenants: past, present, and futureCorrective action is in effect in order to ensure your call is always answered and valued in an appropriate amount of timeWe once again sincerely apologize for your upsetting experience with our customer service and will work to provide a more efficient and lasting experience

Initial Business Response /* (1000, 5, 2017/10/19) */
On behalf of the Timberbrook Management Team, I extend to you my apologies for the unacceptable wait time for your reported attempts to collect your return deposit.
First and foremost please be informed that as of October 10th, 2017 your...

return deposit has been placed in the mail for delivery. We recognize that communication is essential to meet the needs of our tenants: past, present, and future. Corrective action is in effect in order to ensure your call is always answered and valued in an appropriate amount of time. We once again sincerely apologize for your upsetting experience with our customer service and will work to provide a more efficient and lasting experience.