Revdex.com: I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me I have received the promised reimbursement for the unauthorized parts charges
*** came to me and her car had a very bad left front wheel bearing and I gave her a estimate of $plus sales taxAfter taking bearing apart also found the was so bad it torn up the inner and outer wheel bearing seals, which protect the bearing from dirt and waterAt
that point I could not put the bearing and hub back together without new seals so at that she really had no choice but to replace the sealsMaybe I should have called her at that point but again she had no choiceIf I wanted to charge extra money to a older single woman I would have charged more labor which I did not and I would have charged full list price for the seals which I did notAlso after *** left *** told me she was sorry and apologize to me. Jack J*** Milex Complete Auto Care
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that the response would not resolve my complaint. For your reference, details of the offer I reviewed appear below
[Provide details of why you are not satisfied with this resolution.]
Regards,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me.
I have received the promised reimbursement for the unauthorized parts charges.
Revdex.com: I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me I have received the promised reimbursement for the unauthorized parts charges
client was contacted by niello acura service deptmanager and her concerns were discussed in detailmatter is resolved
*** came to me and her car had a very bad left front wheel bearing and I gave her a estimate of $plus sales taxAfter taking bearing apart also found the was so bad it torn up the inner and outer wheel bearing seals, which protect the bearing from dirt and waterAt
that point I could not put the bearing and hub back together without new seals so at that she really had no choice but to replace the sealsMaybe I should have called her at that point but again she had no choiceIf I wanted to charge extra money to a older single woman I would have charged more labor which I did not and I would have charged full list price for the seals which I did notAlso after *** left *** told me she was sorry and apologize to me. Jack J*** Milex Complete Auto Care
Her name is *** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that the response would not resolve my complaint. For your reference, details of the offer I reviewed appear below
[Provide details of why you are not satisfied with this resolution.]
Regards,
*** ***
client was contacted by niello acura service dept. manager and her concerns were discussed in detail. matter is resolved.
Revdex.com:
I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me.
I have received the promised reimbursement for the unauthorized parts charges.