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Timberlodge RV Resort Inc

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Reviews Timberlodge RV Resort Inc

Timberlodge RV Resort Inc Reviews (4)

Initial Business Response /* (1000, 5, 2015/09/21) */
Our records indicate Mr. [redacted] purchased a membership to our resort in July 2011. That the membership agreement is an industry standard agreement.
That in September 2015 Mr. [redacted] contacted our office requesting cancellation of the agreement....

That on September 16, 2015 we responded providing several options in which to cancel. That the prepayment and guaranteed resale options are not provisions of the agreement but was offered in good faith in order to accommodate his request to cancel the agreement.
That additional options were also provided including, but not limited to, advertising the membership on his own using a variety of recommended media methods such as Craigs List, Ebay, RV periodicals and local newspaper classified advertisements or including the membership when selling his recreational vehicle. We provided all the information and methods successfully used by other members in the past. That some of these advertising methods can be done with little or no cost to the member. Also he was notified that we take cancellation requests on a case by case basis. That if his case involved a material change in circumstance or hardship to provide us with an explanation and supporting documentation that would support these claims. We would like to know of these options which ones has he pursued?
Also Mr. [redacted] states he has health issues that may prohibit him from RV travel. We would like to take this into consideration. We need a statement explaining these circumstances and documentation supporting those claims (doctors letter etc).
Additionally we would like to know if Mr. [redacted] currently owns an RV.
That the level of membership M/M [redacted] purchased has a 10 year term. That they have only paid 4 years to date. If he would like to pay the remaining 6 years (@ $99.00 pr year) the membership will be canceled.
That these options remain open or should he choose to provide a reasonable alternative option or further information we would be willing to consider it.
Initial Consumer Rebuttal /* (3000, 8, 2015/09/22) */
(The consumer indicated he/she DID NOT accept the response from the business.)
No where does it say in the contract I signed for 10 yrs. this is another scam they have tried to use on others. Check complaints on line. As for health information. In no way am I turning over any medical info to this scam artist. All I want is something says my membership is canceled. They they I'm holding a deed to property. They have numbers us complaints against them for the very thing I'm trying to do. Why is the State of Minnesota allowing them to keep doing this.
Final Business Response /* (4000, 11, 2015/09/23) */
We are trying to act in good faith to accommodate Mr. [redacted]'s request to cancel. We have provided many options to discontinue membership. We also would like to review the basis he has stated for any health related circumstances and potentially terminate the membership on that basis. We need some sort of cooperation in order to resolve these issues.
It appears Mr. [redacted] has no intentions (at least to this point) of acknowledging he has entered into a legal and binding contract. That he simply appears to intend to walk away from his obligations without any consequences.
Further, as we have requested in our last correspondence in this matter, we would like to know if Mr. [redacted] still owns an RV and what, if any, of the options we provided has he tried to effect an appropriate disposition of his membership.

Initial Business Response /* (1000, 5, 2015/10/05) */
This membership is eligible for cancellation. We have canceled the membership.
Initial Consumer Rebuttal /* (2000, 7, 2015/10/06) */
(The consumer indicated he/she ACCEPTED the response from the business.)

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.Thank you for your great work![redacted]

February 13, 2017 Revdex.com 220 South River Ridge Circle Burnsville, Minnesota 55337 Re: Virginia Short, Id #[redacted] Dear Mrs [redacted]; Our records indicate M/M Short purchased a membership to our resort in October 2015. That the membership agreement is an industry standard...

agreement. That on February 2, 2017 they contacted our office requesting cancellation of the agreement. That on February 3, 2017 we responded providing several option in which to cancel. That the prepayment and guaranteed resale options are not provisions of the agreement but was offered in good faith in order to accommodate their request to cancel the agreement. That additional options were also provided including, but not limited to, advertising the membership on their own using a variety of recommended media methods such as Craigs List, Ebay, RV periodicals and local newspaper classified advertisements or including the membership when selling their recreational vehicle. We provided all the information and methods successfully used by other members in the past. That some of these advertising methods can be done with little or no cost to the member. Also they were notified at the time that we take cancellation requests on a case by case basis. That if their case involved a material change in circumstance or hardship to provide us with an explanation and supporting documentation that would support these claims. We would like to know of these options which ones have they pursued? That these options remain open or should they choose to provide a reasonable alternative option or further information we would be willing to consider it. Sincerely, Timber Lodge RV Resort, Inc. Administration

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Address: 1960 Cliff Lake Rd # 129-421, Eagan, Minnesota, United States, 55122-2476

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