Hi, I submitted the above-listed complaint against TimbukI'm happy to announce that I've been able to resolve the issueCould you please remove the complaint or, at a minimum, make note that the complaint has been resolved? Thanks,
Initial Business Response / [redacted] (1000, 7, 2016/01/05) */ Hello, I have taken a look at your order, and can confirm there was only order placed, XXXXXXXI show a pending hold on your account placed on 12/On 12/we shipped the order, and your card was actually charged for the itemI don;t show any other pending holds for this orderWe would typically see multiple pending holds if you had problems with your billing address matching your credit card statementsAll pending charges expire after 3-business days in the US Hope That Helps, Your TimbukPals
Hi, I submitted the above-listed complaint against TimbukI'm happy to announce that I've been able to resolve the issueCould you please remove the complaint or, at a minimum, make note that the complaint has been resolved? Thanks,
Initial Business Response / [redacted] (1000, 7, 2016/01/05) */ Hello, I have taken a look at your order, and can confirm there was only order placed, XXXXXXXI show a pending hold on your account placed on 12/On 12/we shipped the order, and your card was actually charged for the itemI don;t show any other pending holds for this orderWe would typically see multiple pending holds if you had problems with your billing address matching your credit card statementsAll pending charges expire after 3-business days in the US Hope That Helps, Your TimbukPals