Initial Business Response / [redacted] (1000, 7, 2016/01/26) */ Hey there, It looks like we responded to your email on 1/regarding your requests We were able to get you setup with a replacement clip for your one bagPlease check your email for the full repair process, getting that setupWe do have a store in Chicago, where once the repair is setup online, can accept the bag to be repaired, and ship it to our repair team here in San Francisco, or the bag can be sent our way via shipping methods Hope that helps, Brian Stires TimbukCustomer Service Manager (415) 252-
Initial Business Response / [redacted] (1000, 7, 2016/01/26) */ Hey there, It looks like we responded to your email on 1/regarding your requests We were able to get you setup with a replacement clip for your one bagPlease check your email for the full repair process, getting that setupWe do have a store in Chicago, where once the repair is setup online, can accept the bag to be repaired, and ship it to our repair team here in San Francisco, or the bag can be sent our way via shipping methods Hope that helps, Brian Stires TimbukCustomer Service Manager (415) 252-