Time 2 Rent Arizona

To whom this may concern:Time2Rent is willing to offer MrsC [redacted] $as a good faith settlementTime2RentArizonaPhone: [redacted] Fax: [redacted]

Complaint # [redacted] -The repair took longer than the allotted time due to our vendors conflicting scheduleWe appreciate the tenant's patience in the matterWe are willing to compensate the tenant if there are any overages on their water bill do to the leak; provided we receive copies of previous bills to comparePlease feel free to contact us if there are any questions or concerns[redacted]

I do not accept this response filed by Time2Rent almost 7 months after I filed the original complaint and still maintain that this company fraudulently withheld deposit money.  They maintain that they charged $600 to do touch up painting.  During the walk through with Time2Rent's...

maintenance they advised that they were submitting a $400 estimate for painting- explaining it was not for damages but rather for normal wear and tear due to us living at the property for 2.5 years.  I spoke with the individual who did the walk through with us after we had moved out and he told me he never did the painting and he assumed it was because it was not necessary to rent the house.  I also had the carpet professionally cleaned two days before we moved out.  we did not stain or damage the carpet in any way.  Any traffic patterns in the light colored carpet could only be normal wear and tear.  The fact that the house was occupied within a few weeks of us vacating it shows that the professional landscaping, cleaning and carpet cleaning left the house in rentable condition.  Time2Rent have had numerous similar complaints and count on tenants not taking the time and money to appeal.  I previously submitted receipts for the carpet cleaning to the Revdex.com.  I doubt that Mr. Manley has submitted similar bills for his alleged painting and cleaning for the property.  I respectfully request that this company not be allowed to claim a high Revdex.com rating based simply on a 2 paragraph response 7 months after I initially complained.

To whom this may concern:[redacted]- [redacted] & [redacted] were provided the attached move-out calculation form, along with their refund of $304, which informs'them of the charges applied toward their deposit. They were also provided with pictures of the move-opt inspection...

upon their request (see attached). The lease signed by [redacted] & [redacted] fot property [redacted] clearly states "The refundable portion of the deposit will be returned to Lessee after surrender of the Premises and personal property there-in in a damage-free and clean condition.. "Tenants are to submit a move-in checklist for/if any preexisting damage upon move in to the property. We did not receive a move-in checklist from [redacted] & [redacted]. Tenants are not required to be present at the inspection once they have surrendered keys to the property but are welcomed to do so if they simply request it in writing. Time2Rent Arizona recognizes the importance of having a good standing relationship with the Revdex.com and hopes the information provided brings this complaint to a close. Best regards, Time2RentArizona

To whom this may concern:Time2Rent is willing to offer Mrs. C[redacted] $300 as a good faith settlement. Time2RentArizonaPhone:[redacted]Fax:[redacted]

Complaint #[redacted]-The repair took longer than the allotted time due to our vendors conflicting schedule. We appreciate the tenant's patience in the matter. We are willing to compensate the tenant if there are any overages on their water bill do to the leak; provided we receive copies of previous...

bills to compare. Please feel free to contact us if there are any questions or concerns.[redacted]