Time Spot

Complaint: 10367122
I am rejecting this response because: This is ridiculous and this is not how any business should handle themselves. I did contact them to have the issue resolved and they would not work with me regarding the issue. It is clear that they know exactly who I am and the...

situation. $40.00 or $400.00 I will not go back as I am worried they will damage my items further. I would NOT recommend for anyone to shop or have repairs done in this location. They are liars and frauds! 
Regards,
[redacted]

Review: I visited Time spot on 1/4/15 with 5 watches that needed new batteries. I was told to come back in 30 minutes and they would be done, and that the cost for each watch was $10.00. I returned approx 1 hour later and the watches still had not been done, however they said to give them 15 more minutes and they would have them ready. When I returned they had my watches bagged up and ready for my pick up. When they charged me it was a little more than I was told but figured there was some addition charge. When I returned home I found that only two of the five watches had been fixed and of course was very upset. I pulled the invoice and called to complain. I was told to bring then back and they would look at them to see if I tampered with them. I explained that I live an hour away and that it would be good if they could credit back the money for the three not working. I was told to go "f off"!Desired Settlement: 40.00

Consumer

Response:

Review: 10367122

I am rejecting this response because: This is ridiculous and this is not how any business should handle themselves. I did contact them to have the issue resolved and they would not work with me regarding the issue. It is clear that they know exactly who I am and the situation. $40.00 or $400.00 I will not go back as I am worried they will damage my items further. I would NOT recommend for anyone to shop or have repairs done in this location. They are liars and frauds!

Regards,