Initial Business Response /* (1000, 9, 2016/01/05) */
Contact Name and Title: *** Office Manager
Contact Phone: XXX-XXX-XXXX
Contact Email: ***@***.com
According to our records we have been sending this patient bills since treatment date 5/15/Per her dental insurance the sent the
patient a payment in the amount of $on 5/28/That is the amount the patient owedBelow is the last conversation that our office had with the patient
- Mon - Dec 14, -Spoke to pt and explained to her that DeltDental sent her the $paymentPt was very rude and did not understand or want to understand what the issue wasPt hung up after I told her that she has to call her ins to have them reissue another check if she didn't receive itI called her back to let her know that if this balance is not paid within days her acct will go into collections
Please reevaluate this untrue complaint
Thank you,
*** ***
Office Manager
Initial Business Response /* (1000, 9, 2016/01/05) */
Contact Name and Title: *** Office Manager
Contact Phone: XXX-XXX-XXXX
Contact Email: ***@***.com
According to our records we have been sending this patient bills since treatment date 5/15/Per her dental insurance the sent the
patient a payment in the amount of $on 5/28/That is the amount the patient owedBelow is the last conversation that our office had with the patient
- Mon - Dec 14, -Spoke to pt and explained to her that DeltDental sent her the $paymentPt was very rude and did not understand or want to understand what the issue wasPt hung up after I told her that she has to call her ins to have them reissue another check if she didn't receive itI called her back to let her know that if this balance is not paid within days her acct will go into collections
Please reevaluate this untrue complaint
Thank you,
*** ***
Office Manager