Hi, this is my response to the fair exchange auto sales; On February 2nd I had a used car inspection done by The wrench, a Registered mechanic service (See service report attached) on My Ford FUpon that inspection My car salesman *** was present at the time as well as the mechanicThe transmission that was the original cause of this whole case was still not fixed, as well as of the Cylinders was of no use.( see service report for codes and Details)I then spoke with the owner who was not present at the time of the inspection and he insisted that The truck was in perfect condition and that my mechanic had no credibility Towards the condition of my vehicleI told the owner that I would not put any more money towards the Down payment of the vehicle, and that I be refunded due to the truck being a lemonHis response was that the truck was not a lemon and that if I didn't want to pay for the truck then fineSince then I have not spoken with fair exchange auto salesI am now receiving Certified mail possibly stating a "repo", as I have never went to the post office to sign for itCopies have also been attached as wellDue to the fact that I gave fair exchange auto sells $towards a $down payment on a Ford Fthat Resulted as a Lemon vehicle! I was never refunded my money and I did not have the vehicle in my possession for more than hours/business day, and a Lean is still being put against my name, through a finance company that I can not locate on a $truck Resulting in $loan after taxes(see Vehicle contract attached)! As a firm resolution under the consumer protection law, lemon law, the breach of the implied warranty, As well as the dealership fraud, a payment of $be made out to *** ***! I am also seeking that the Revdex.com discontinue all representation and dealings with fair exchange auto sales once this case is settled! All documentation provided to the Revdex.com; : Vehicle contract : Phoenix police department police. badge number and report # : service report on vehicle( after dealership said it was ready for service!)
In regards to the Ford F-150, Mr*** admitted to driving vehicle in four-wheel drive which caused transmission issuesThe customer understands that the vehicle is being repaired at no charge to him, Our warranty is covering the transmission to his vehicleThe vehicle is in the
shop at the moment, it took us a while to get the partsIt will be ready in a couple of daysWe will also change the sale date on his contract showing the date he picks it up. Thank you. Fair Exchange Auto Sales
Good afternoon,What response all they said was that they told me what the problem was and gow much it costMy complaint is that they should of helped me from the startI had to go many times to their location and they never helped meI want them to give me my money back or fix my car. They are rudeShould of told me that when I bought the carI will hire a lawyer
In regards to the maxima, the vehicle was fixed at no cost to the customerCustomer had no warranty and was not charged for the parts nor labor and did not pay any deductibleHusband was aware of the week period time frame it would take.Fair Exchange Auto Sales
Good afternoon,What response all they said was that they told me what the problem was and gow much it costMy complaint is that they should of helped me from the startI had to go many times to their location and they never helped meI want them to give me my money back or fix my car. They are rudeShould of told me that when I bought the carI will hire a lawyer
we were NOT informed that the car will not be touched for more weeks as we dropped car offWhen we dropped the car off we were informed the car will be looked at that next morningMy husband called they told him the alternator was messed up and I called a week later and was told they have NEVER even looked at the carWe pay 4,for a car that is NOT worth itChecked *** *** and there was some type of electrical going on with the car and we were NOT aware of at all and the *** *** the company had did not state that there was an electrical issueVery dissatisfied with the company!
Response for complaint #***We told her before that it is a part that is not covered with warrantyThe part that is needed is the sensor on gas peddle it is $and labor freeWith Fair Exchange Auto SalesIf there are any questions please let us know. Fair Exchange Auto SalesCaty M***
*** *** *** ***
In regards to the Ford F-150, Mr*** admitted to driving vehicle in four-wheel drive which caused transmission issuesThe customer understands that the vehicle is being repaired at no charge to him, Our warranty is covering the transmission to his vehicleThe vehicle is in the
shop at the moment, it took us a while to get the partsIt will be ready in a couple of daysWe will also change the sale date on his contract showing the date he picks it up. Thank you. Fair Exchange Auto Sales
Customer had taken the vehicle to have a friend fix the issuesThe unlicensed mechanic messed with some wires, bracket flew off, and some wires were offWhen they brought the vehicle to us we informed customer that we were short handed and that time frame was looking about weeks to be repaired
We only charged a fee of $to fix the issues that the unlicensed mechanic had messed upThey picked up vehicle and we did not charge for repair costs of the Nissan MaximaWe let her know the time frame and they chose to waitAny other facility would have charged about to fix the repairs. The car is working fine and has been fixedCustomer has vehicle. Thank you.Fair Exchange Auto
In regards to the maxima, the vehicle was fixed at no cost to the customerCustomer had no warranty and was not charged for the parts nor labor and did not pay any deductibleHusband was aware of the week period time frame it would take.Fair Exchange Auto Sales?
We offered to help repair the vehicleCustomer will only need to pay for parts and all labor will be free of chargeThe warranty is for 15days or 500milesWe replaced the windshield for freeThe plates has nothing to do with repairing the vehicleWe are offering to fix it at our facility
? If that is not what the customer wants, there is nothing else we can doThank youFair Exchange Auto?
Customer came to inspect the car he said he would be here with the insurance he never came back we had called and he said he would be here FridayWe tried calling back and he never answeredWe sent him a letter that he had 10days and he never showed upWe have the right to put a repo on his credit but we didn't and we are willing to give him another chance to buy a vehicle that he qualifies forWe will give him a credit of the $but he needs to pay the remaining balance of down payment before he takes the vehicle.? Thank You.? ?
We offered to help repair the vehicle. Customer will only need to pay for parts and all labor will be free of charge. The warranty is for 15days or 500miles. We replaced the windshield for free. The plates has nothing to do with repairing the vehicle. We are offering to fix it at our facility....
If that is not what the customer wants, there is nothing else we can do. Thank you. Fair Exchange Auto
we were NOT informed that the car will not be touched for 2 more weeks as we dropped car off. When we dropped the car off we were informed the car will be looked at that next morning. My husband called they told him the alternator was messed up and I called a week later and was told they have NEVER even looked at the car. We pay 4,400 for a car that is NOT worth it. Checked [redacted] and there was some type of electrical going on with the car and we were NOT aware of at all and the [redacted] the company had did not state that there was an electrical issue. Very dissatisfied with the company!
Response for complaint #[redacted]We told her before that it is a part that is not covered with warranty. The part that is needed is the sensor on gas peddle it is $135 and labor free. With Fair Exchange Auto Sales. If there are any questions please let us know. Fair Exchange Auto SalesCaty M[redacted]...
Customer came to inspect the car he said he would be here with the insurance he never came back we had called and he said he would be here Friday. We tried calling back and he never answered. We sent him a letter that he had 10days and he never showed up. We have the right to put a repo on his credit but we didn't and we are willing to give him another chance to buy a vehicle that he qualifies for. We will give him a credit of the $500 but he needs to pay the remaining balance of down payment before he takes the vehicle. Thank You.
Customer had taken the vehicle to have a friend fix the issues. The unlicensed mechanic messed with some wires, bracket flew off, and some wires were off. When they brought the vehicle to us we informed customer that we were short handed and that time frame was looking about 2 weeks to be repaired....
We only charged a fee of $100 to fix the issues that the unlicensed mechanic had messed up. They picked up vehicle and we did not charge for repair costs of the 2000 Nissan Maxima. We let her know the time frame and they chose to wait. Any other facility would have charged about 800 to fix the repairs. The car is working fine and has been fixed. Customer has vehicle. Thank you.Fair Exchange Auto
All warranty parts are $deductibleCustomer will need to pay the $deductible and I will pay the rest
Hi, this is my response to the fair exchange auto sales; On February 2nd I had a used car inspection done by The wrench, a Registered mechanic service (See service report attached) on My Ford FUpon that inspection My car salesman *** was present at the time as well as the mechanicThe transmission that was the original cause of this whole case was still not fixed, as well as of the Cylinders was of no use.( see service report for codes and Details)I then spoke with the owner who was not present at the time of the inspection and he insisted that The truck was in perfect condition and that my mechanic had no credibility Towards the condition of my vehicleI told the owner that I would not put any more money towards the Down payment of the vehicle, and that I be refunded due to the truck being a lemonHis response was that the truck was not a lemon and that if I didn't want to pay for the truck then fineSince then I have not spoken with fair exchange auto salesI am now receiving Certified mail possibly stating a "repo", as I have never went to the post office to sign for itCopies have also been attached as wellDue to the fact that I gave fair exchange auto sells $towards a $down payment on a Ford Fthat Resulted as a Lemon vehicle! I was never refunded my money and I did not have the vehicle in my possession for more than hours/business day, and a Lean is still being put against my name, through a finance company that I can not locate on a $truck Resulting in $loan after taxes(see Vehicle contract attached)! As a firm resolution under the consumer protection law, lemon law, the breach of the implied warranty, As well as the dealership fraud, a payment of $be made out to *** ***! I am also seeking that the Revdex.com discontinue all representation and dealings with fair exchange auto sales once this case is settled! All documentation provided to the Revdex.com; : Vehicle contract : Phoenix police department police. badge number and report # : service report on vehicle( after dealership said it was ready for service!)
In regards to the Ford F-150, Mr*** admitted to driving vehicle in four-wheel drive which caused transmission issuesThe customer understands that the vehicle is being repaired at no charge to him, Our warranty is covering the transmission to his vehicleThe vehicle is in the
shop at the moment, it took us a while to get the partsIt will be ready in a couple of daysWe will also change the sale date on his contract showing the date he picks it up. Thank you. Fair Exchange Auto Sales
Good afternoon,What response all they said was that they told me what the problem was and gow much it costMy complaint is that they should of helped me from the startI had to go many times to their location and they never helped meI want them to give me my money back or fix my car. They are rudeShould of told me that when I bought the carI will hire a lawyer
In regards to the maxima, the vehicle was fixed at no cost to the customerCustomer had no warranty and was not charged for the parts nor labor and did not pay any deductibleHusband was aware of the week period time frame it would take.Fair Exchange Auto Sales
Good afternoon,What response all they said was that they told me what the problem was and gow much it costMy complaint is that they should of helped me from the startI had to go many times to their location and they never helped meI want them to give me my money back or fix my car. They are rudeShould of told me that when I bought the carI will hire a lawyer
we were NOT informed that the car will not be touched for more weeks as we dropped car offWhen we dropped the car off we were informed the car will be looked at that next morningMy husband called they told him the alternator was messed up and I called a week later and was told they have NEVER even looked at the carWe pay 4,for a car that is NOT worth itChecked *** *** and there was some type of electrical going on with the car and we were NOT aware of at all and the *** *** the company had did not state that there was an electrical issueVery dissatisfied with the company!
Response for complaint #***We told her before that it is a part that is not covered with warrantyThe part that is needed is the sensor on gas peddle it is $and labor freeWith Fair Exchange Auto SalesIf there are any questions please let us know. Fair Exchange Auto SalesCaty M***
*** *** *** ***
In regards to the Ford F-150, Mr*** admitted to driving vehicle in four-wheel drive which caused transmission issuesThe customer understands that the vehicle is being repaired at no charge to him, Our warranty is covering the transmission to his vehicleThe vehicle is in the
shop at the moment, it took us a while to get the partsIt will be ready in a couple of daysWe will also change the sale date on his contract showing the date he picks it up. Thank you. Fair Exchange Auto Sales
All warranty parts are $deductibleCustomer will need to pay the $deductible and I will pay the rest.
Customer had taken the vehicle to have a friend fix the issuesThe unlicensed mechanic messed with some wires, bracket flew off, and some wires were offWhen they brought the vehicle to us we informed customer that we were short handed and that time frame was looking about weeks to be repaired
We only charged a fee of $to fix the issues that the unlicensed mechanic had messed upThey picked up vehicle and we did not charge for repair costs of the Nissan MaximaWe let her know the time frame and they chose to waitAny other facility would have charged about to fix the repairs. The car is working fine and has been fixedCustomer has vehicle. Thank you.Fair Exchange Auto
In regards to the maxima, the vehicle was fixed at no cost to the customerCustomer had no warranty and was not charged for the parts nor labor and did not pay any deductibleHusband was aware of the week period time frame it would take.Fair Exchange Auto Sales?
We offered to help repair the vehicleCustomer will only need to pay for parts and all labor will be free of chargeThe warranty is for 15days or 500milesWe replaced the windshield for freeThe plates has nothing to do with repairing the vehicleWe are offering to fix it at our facility
? If that is not what the customer wants, there is nothing else we can doThank youFair Exchange Auto?
Customer came to inspect the car he said he would be here with the insurance he never came back we had called and he said he would be here FridayWe tried calling back and he never answeredWe sent him a letter that he had 10days and he never showed upWe have the right to put a repo on his credit but we didn't and we are willing to give him another chance to buy a vehicle that he qualifies forWe will give him a credit of the $but he needs to pay the remaining balance of down payment before he takes the vehicle.? Thank You.? ?
We offered to help repair the vehicle. Customer will only need to pay for parts and all labor will be free of charge. The warranty is for 15days or 500miles. We replaced the windshield for free. The plates has nothing to do with repairing the vehicle. We are offering to fix it at our facility....
If that is not what the customer wants, there is nothing else we can do. Thank you. Fair Exchange Auto
All warranty parts are $100 deductible. Customer will need to pay the $100 deductible and I will pay the rest.
we were NOT informed that the car will not be touched for 2 more weeks as we dropped car off. When we dropped the car off we were informed the car will be looked at that next morning. My husband called they told him the alternator was messed up and I called a week later and was told they have NEVER even looked at the car. We pay 4,400 for a car that is NOT worth it. Checked [redacted] and there was some type of electrical going on with the car and we were NOT aware of at all and the [redacted] the company had did not state that there was an electrical issue. Very dissatisfied with the company!
Response for complaint #[redacted]We told her before that it is a part that is not covered with warranty. The part that is needed is the sensor on gas peddle it is $135 and labor free. With Fair Exchange Auto Sales. If there are any questions please let us know. Fair Exchange Auto SalesCaty M[redacted]...
[redacted]
Customer came to inspect the car he said he would be here with the insurance he never came back we had called and he said he would be here Friday. We tried calling back and he never answered. We sent him a letter that he had 10days and he never showed up. We have the right to put a repo on his credit but we didn't and we are willing to give him another chance to buy a vehicle that he qualifies for. We will give him a credit of the $500 but he needs to pay the remaining balance of down payment before he takes the vehicle. Thank You.
Customer had taken the vehicle to have a friend fix the issues. The unlicensed mechanic messed with some wires, bracket flew off, and some wires were off. When they brought the vehicle to us we informed customer that we were short handed and that time frame was looking about 2 weeks to be repaired....
We only charged a fee of $100 to fix the issues that the unlicensed mechanic had messed up. They picked up vehicle and we did not charge for repair costs of the 2000 Nissan Maxima. We let her know the time frame and they chose to wait. Any other facility would have charged about 800 to fix the repairs. The car is working fine and has been fixed. Customer has vehicle. Thank you.Fair Exchange Auto