Tint Action, LLC

Initial Business Response / [redacted] (1000, 5, 2017/01/30) */ January 30, RE: Case #XXXXXXXX, [redacted] On September 21, 2016, [redacted] presented into Aegis Dental Group for a Root Canal on tooth # Patient came back on December 12, to finish the process of a root canalWhile prepping for this procedure, patient was in a lot of pain at the apex of the toothDr, advised patient tooth had a fractureDue to this fracture, Dradvised patient that tooth #should be extracted and to have an immediate upper partial denture placedPatient (***) agreed Impressions were taken for the immediate upper partial dentureConsents and financials were signed, Patient received credit for root canal that was done on tooth #That credit was applied towards patients account, On December 12, 2015, patient (***) presented at Aegis Dental Group for the extractions of tooth #This was a simple extraction that was doneX-rays were due to be updated, patient declined updating x-rays and full exam on this day December 15, and December 19, patient presented at Aegis Dental Group due to pain around the extraction sitePatient stated has a bad taste coming from her mouth, patient is a smokerDrdid exam, Saw no signs of InfectionsPatient stated she is having pain in her law areaDrexplained those symptoms could be coming from another tooth, Dradvised patient that if she continues to smoke, she will continue the chances of a dry socket December 20, patient was a walk in patient at Aegis Dental Group for a possible dry socket and painDr [redacted] did placed dry socket past into #areaAt this time, three options were given to the patientFull dentures upper and lower, Extractions, fillings and partials for upper and lowerFull reconstruction of upper and lower teethpatient wanted to talk with family before going further January 18, patient presented at Aegis Dental Group to speak with Dr***Patient is leaving Aegis Dental Group and going to another dentist, Dr, inquired about patients concernsPatient was given multiple options on treatmentSince that time, patient (***) has found another dentist Patient was given a refund check In the amount of [redacted] Office Manager Trusted Dentistry

Initial Business Response /* (1000, 5, 2017/01/30) */
January 30,
RE: Case #XXXXXXXX, ***
On September 21, 2016, *** presented into Aegis Dental Group for a Root Canal on tooth #
Patient came back on December 12, to finish the process of a root canalWhile prepping for this
procedure, patient was in a lot of pain at the apex of the toothDr, advised patient tooth had a fractureDue to this fracture, Dradvised patient that tooth #should be extracted and to have an immediate upper partial denture placedPatient (***) agreed
Impressions were taken for the immediate upper partial dentureConsents and financials were signed, Patient received credit for root canal that was done on tooth #That credit was applied towards patients account,
On December 12, 2015, patient (***) presented at Aegis Dental Group for the extractions of tooth #This was a simple extraction that was doneX-rays were due to be updated, patient declined updating x-rays and full exam on this day
December 15, and December 19, patient presented at Aegis Dental Group due to pain around the extraction sitePatient stated has a bad taste coming from her mouth, patient is a smokerDrdid exam, Saw no signs of InfectionsPatient stated she is having pain in her law areaDrexplained those symptoms could be coming from another tooth, Dradvised patient that if she continues to smoke, she will continue the chances of a dry socket
December 20, patient was a walk in patient at Aegis Dental Group for a possible dry socket and painDr*** did placed dry socket past into #areaAt this time, three options were given to the patientFull dentures upper and lower, Extractions, fillings and partials for upper and lowerFull reconstruction of upper and lower teethpatient wanted to talk with family before going further
January 18, patient presented at Aegis Dental Group to speak with Dr***Patient is leaving Aegis Dental Group and going to another dentist, Dr, inquired about patients concernsPatient was given multiple options on treatmentSince that time, patient (***) has found another dentist
Patient was given a refund check In the amount of ***
*** ***
Office Manager
Trusted Dentistry